Customer Service Representative with Global Reach
hace 5 días
Sell the World, One Conversation at a Time.
About the RoleAs a Customer Support Advisor for Teleperformance-Crit, you will be at the forefront of delivering exceptional customer experiences for international travelers. Your key responsibilities include:
- Listening, responding, and mediating between customers and accommodation suppliers worldwide.
- Clarifying inquiries about service, payment, and technical requirements via email and phone.
We offer a 38.5-hour workweek (Monday to Sunday), with available shifts from 15:00 to 23:00 hours. This is a temporary contract with opportunities for growth and development.
What We OfferOur Feel Good program includes:
- Spanish lessons to enhance your language skills.
- Quizzes with prizes to keep you engaged.
- Free group activities such as running, beach volleyball, roller skating, and more.
You will also enjoy:
- Free private health insurance upon permanent contract eligibility.
- Flexible remuneration in nursery school transport after the probation period.
Work in a multicultural and international environment with modern office spaces, well-connected by public transport, and close proximity to Glories shopping mall (Westfield). Enjoy free coffee daily and free fruit weekly.
About YouTo succeed in this role, you must possess:
- A C2 level of Slovenian and advanced English skills.
- Excellent communication and interpersonal skills, both written and spoken.
- User-friendly PC skills, including Office 365 and CRM Database.
We value a problem-solving mentality, a positive motivated mindset, and an open mind to changing priorities and business processes.
Salary InformationThe estimated annual salary for this position is approximately €30,000 - €40,000 based on a 38.5-hour workweek and considering the location.
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