Customer Service Representative with Global Reach

hace 5 días


Barcelona, Barcelona, España Teleperformance-Crit A tiempo completo

Sell the World, One Conversation at a Time.

About the Role

As a Customer Support Advisor for Teleperformance-Crit, you will be at the forefront of delivering exceptional customer experiences for international travelers. Your key responsibilities include:

  • Listening, responding, and mediating between customers and accommodation suppliers worldwide.
  • Clarifying inquiries about service, payment, and technical requirements via email and phone.

We offer a 38.5-hour workweek (Monday to Sunday), with available shifts from 15:00 to 23:00 hours. This is a temporary contract with opportunities for growth and development.

What We Offer

Our Feel Good program includes:

  • Spanish lessons to enhance your language skills.
  • Quizzes with prizes to keep you engaged.
  • Free group activities such as running, beach volleyball, roller skating, and more.

You will also enjoy:

  • Free private health insurance upon permanent contract eligibility.
  • Flexible remuneration in nursery school transport after the probation period.

Work in a multicultural and international environment with modern office spaces, well-connected by public transport, and close proximity to Glories shopping mall (Westfield). Enjoy free coffee daily and free fruit weekly.

About You

To succeed in this role, you must possess:

  • A C2 level of Slovenian and advanced English skills.
  • Excellent communication and interpersonal skills, both written and spoken.
  • User-friendly PC skills, including Office 365 and CRM Database.

We value a problem-solving mentality, a positive motivated mindset, and an open mind to changing priorities and business processes.

Salary Information

The estimated annual salary for this position is approximately €30,000 - €40,000 based on a 38.5-hour workweek and considering the location.



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