Global Customer Service Representative with English

hace 1 día


Barcelona, Barcelona, España CPM International A tiempo completo

At CPM International, we pride ourselves on our diverse and inclusive work environment. With a global presence in over 30 countries, we offer multilingual support tailored to the needs of our markets.

About the Role

We are seeking an exceptional individual to join our team as a Global Customer Service Representative. In this role, you will be responsible for delivering outstanding customer experiences through every interaction.

The ideal candidate will have a high level of English proficiency, both written and spoken, as well as excellent grammar and spelling skills. You will be passionate about providing top-notch customer service and have experience in a customer-facing role or call centre environment. Additionally, you should be flexible, adaptable, and able to multitask with ease.

Your Responsibilities
  • Handle telephone, email, and social media queries in a timely and professional manner.
  • Dealing with queries regarding multiple brands and products across various industries.
  • Constantly improve brand and product knowledge to deliver the highest quality of information to customers.
  • Embody our company values and act as a brand ambassador.
What We Offer

We provide a competitive salary and a range of benefits, including paid bank holidays, one extra day in lieu, and a hybrid office work model. Our employee engagement activities and programs ensure that our employees feel valued and supported throughout their careers.

As a Global Customer Service Representative, you will have access to ongoing training and development opportunities, as well as the chance to cultivate a new and exciting career in a high-growth environment.



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