Global Customer Service Representative with English
hace 1 día
At CPM International, we pride ourselves on our diverse and inclusive work environment. With a global presence in over 30 countries, we offer multilingual support tailored to the needs of our markets.
About the RoleWe are seeking an exceptional individual to join our team as a Global Customer Service Representative. In this role, you will be responsible for delivering outstanding customer experiences through every interaction.
The ideal candidate will have a high level of English proficiency, both written and spoken, as well as excellent grammar and spelling skills. You will be passionate about providing top-notch customer service and have experience in a customer-facing role or call centre environment. Additionally, you should be flexible, adaptable, and able to multitask with ease.
Your Responsibilities- Handle telephone, email, and social media queries in a timely and professional manner.
- Dealing with queries regarding multiple brands and products across various industries.
- Constantly improve brand and product knowledge to deliver the highest quality of information to customers.
- Embody our company values and act as a brand ambassador.
We provide a competitive salary and a range of benefits, including paid bank holidays, one extra day in lieu, and a hybrid office work model. Our employee engagement activities and programs ensure that our employees feel valued and supported throughout their careers.
As a Global Customer Service Representative, you will have access to ongoing training and development opportunities, as well as the chance to cultivate a new and exciting career in a high-growth environment.
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