Travel Customer Service Representative
hace 6 días
As a French-English Travel Customer Service Representative at TTEC, you will be a key player in delivering exceptional customer experiences for our clients. If you have a passion for travel and excellent communication skills, this role may be the perfect fit for you.
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a French-English Travel Customer Service Representative. As a representative, you will be working with clients who have queries and concerns related to their travel experiences.
- Answer incoming communications from customers in a timely and professional manner.
- Conduct research to provide accurate and helpful responses to customer inquiries.
- Collaborate with team members to resolve customer issues and provide excellent service.
To be successful in this role, you will need to have:
- Fluent French and English language skills.
- At least 6 months of customer service experience.
- A high school diploma or equivalent.
- Strong product knowledge and the ability to explain complex information in a clear and concise manner.
As a French-English Travel Customer Service Representative at TTEC, you can expect:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Relocation assistance and a chance to work with a leading global company.
TTEC is a leading global customer experience technology and services company. We help businesses build engaged, pleased, and profitable customer experiences through our combination of humanity and technology. Our mission is to make customers happy, and we're looking for talented individuals like you to join our team.
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