Customer Service Representative in Travel Industry

hace 3 semanas


Barcelona, Barcelona, España Ttec A tiempo completo

Unlock your potential in a dynamic role with TTEC, where you'll be part of creating exceptional customer experiences. As a Croatian-English Travel Customer Service representative, you'll work on behalf of Booking.com, delivering outstanding support to customers. Located in Athens, Greece, you'll be part of a team that's passionate about travel and customer satisfaction.

What You'll Be Doing:

• Provide top-notch customer service via various communication channels.

• Conduct thorough research to resolve customer inquiries efficiently.

• Collaborate with world-class accommodation partners to address their queries and concerns.

What You'll Bring to the Role:

• Fluency in Croatian and English.

• High school diploma or equivalent.

• Previous customer service experience.

• Strong product knowledge and problem-solving skills.

What You Can Expect:

• Supportive leadership and a diverse, community-minded work environment.

• Opportunities for career growth and development.

• 25 days of annual leave per year.

• Relocation assistance available.

• Competitive compensation and benefits package.

About TTEC:

We're a global leader in customer experience and technology services, dedicated to making customers happy. Join our team and be part of creating memorable experiences for our clients' customers.



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