Customer Service Representative
hace 6 días
At Recruit4Work Sl, we are a leading staffing agency connecting employers with top talent. We are seeking a Customer Service Representative for a prestigious travel company. Key responsibilities include providing exceptional customer service, resolving issues, and communicating with international travellers. Requirements: Proficient in Slovenian (C2 level) and advanced English, excellent communication and interpersonal skills, and technical skills. Benefits: Feel Good Program, health insurance, flexible remuneration, and career development opportunities.
Key Responsibilities:
- Listen to and respond to traveller inquiries
- MEDIATE BETWEEN TRAVELLERS AND ACCOMMODATION SUPPLIERS
- Clarify inquiries regarding services, payments, and technical requirements
Requirements:
- Language Skills: Proficient in Slovenian (C2 level) and advanced English
- Communication: Excellent written and spoken communication and interpersonal skills
- Technical Skills: Proficient with PC usage, including Office 365, CRM databases, and other internal platforms
Benefits:
- Feel Good Program: Includes Spanish lessons, quizzes with prizes, and free group activities
- Health Insurance: Free private health insurance is available upon securing a permanent contract
- Flexible Remuneration: Options for nursery school transport after the probation period
Work Environment:
- Multicultural and international atmosphere with modern office spaces
- Well connected by public transport and close to the Westfield Glories shopping mall
Perks:
- Free coffee daily and free fruit once a week
Career Development:
- Be part of an industry-leading department with great opportunities for learning and career growth
Training:
- Three weeks of initial training and ongoing personal coaching
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