Customer Service Representative

hace 6 días

Barcelona, Barcelona, España Recruit4Work Sl A tiempo completo

At Recruit4Work Sl, we are a leading staffing agency connecting employers with top talent. We are seeking a Customer Service Representative for a prestigious travel company. Key responsibilities include providing exceptional customer service, resolving issues, and communicating with international travellers. Requirements: Proficient in Slovenian (C2 level) and advanced English, excellent communication and interpersonal skills, and technical skills. Benefits: Feel Good Program, health insurance, flexible remuneration, and career development opportunities.

Key Responsibilities:

  • Listen to and respond to traveller inquiries
  • MEDIATE BETWEEN TRAVELLERS AND ACCOMMODATION SUPPLIERS
  • Clarify inquiries regarding services, payments, and technical requirements

Requirements:

  • Language Skills: Proficient in Slovenian (C2 level) and advanced English
  • Communication: Excellent written and spoken communication and interpersonal skills
  • Technical Skills: Proficient with PC usage, including Office 365, CRM databases, and other internal platforms

Benefits:

  • Feel Good Program: Includes Spanish lessons, quizzes with prizes, and free group activities
  • Health Insurance: Free private health insurance is available upon securing a permanent contract
  • Flexible Remuneration: Options for nursery school transport after the probation period

Work Environment:

  • Multicultural and international atmosphere with modern office spaces
  • Well connected by public transport and close to the Westfield Glories shopping mall

Perks:

  • Free coffee daily and free fruit once a week

Career Development:

  • Be part of an industry-leading department with great opportunities for learning and career growth

Training:

  • Three weeks of initial training and ongoing personal coaching

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