Customer Service Representative

hace 7 días

Barcelona, Barcelona, España Teleperformance-Crit A tiempo completo
Job Summary

We are seeking a highly skilled and empathetic Customer Service Representative to join our team in the travel industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers worldwide.

Key Responsibilities:
  • Listen, respond, and mediate between customers and suppliers to ensure a high level of customer satisfaction.
  • Clarify inquiries about service, payment, and technical requirements, providing accurate information and following set processes.
  • Work in a fast-paced environment, handling multiple customer interactions simultaneously.

Requirements:
  • Slovenian: C2 level and advanced English.
  • Excellent communication and interpersonal skills.
  • User-friendly PC skills: Office 365, CRM Database, and other internal platforms.
  • Problem-solving and solution-driven mentality.
  • Positive, motivated mindset to handle challenging customer situations.

What We Offer:
  • Flexible remuneration in nursery school transport.
  • Free private health insurance.
  • Modern office spaces with great public transport connections.
  • Free coffee and fruit daily.
  • Opportunities to learn and grow your career in a dynamic industry-leading department.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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