Customer Service Representative

hace 5 días

Barcelona, Barcelona, España Jujur A tiempo completo
Job Title: Customer Support Representative

Job Summary:

We are seeking a highly skilled Customer Support Representative to join our team at Jujur. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:

- Handle incoming customer inquiries via phone, email, chat, or automated alerts
- Address user needs efficiently and provide timely responses and resolutions
- Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications
- Escalate any potential service issues to senior team members, as needed

Requirements:

- Native / fluent in Dutch both verbal and written
- Proficiency in English (minimum B2 level)
- A minimum of 1 year of customer service experience is required
- Experience in the automotive industry is a plus

What We Offer:

- Excellent remuneration package based on experience, skills and performance
- Higher salary from the 7th month
- Working schedule: Monday to Friday, 08:00 AM - 05 PM
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 23 working days of paid annual leave
- Guidance and tools to reach your full potential

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.

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