Polish-English Travel Customer Service Representative
hace 3 semanas
About the Role:
As a Polish-English Travel Customer Service Representative at TTEC, you will be part of a dynamic team delivering exceptional customer experiences. Your primary responsibility will be to resolve customer inquiries and issues through various communication channels.
Responsibilities:
• Answer incoming customer communications in a timely and professional manner.
• Conduct research to provide accurate and complete information to customers.
• Collaborate with internal teams to resolve complex issues.
• Ensure a high level of partner service and a positive partner experience.
Requirements:
• Fluent in Polish and English.
• High school diploma or equivalent.
• 6 months or more of customer service experience.
• Strong product knowledge and analytical skills.
• Ability to relocate to Krakow, Poland.
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