Croatian-English Travel Customer Service Representative
hace 7 días
We're seeking a highly skilled and customer-focused individual to join our team as a Croatian-English Travel Customer Service Representative. As a key member of our global customer experience team, you will be responsible for delivering exceptional service to our clients in the travel industry.
Key Responsibilities- Provide timely and accurate responses to customer inquiries via phone, email, and chat
- Conduct research to resolve customer issues and provide solutions
- Collaborate with internal teams to ensure seamless customer experiences
- Meet or exceed performance metrics and quality standards
- Fluent in Croatian and English
- High school diploma or equivalent
- 6 months or more of customer service experience
- Strong product knowledge and ability to explain complex concepts
- Excellent communication and problem-solving skills
- Competitive compensation and performance-based bonuses
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Relocation assistance and support for expats
We're an equal opportunity employer committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Croatian-English Travel Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients and their customers.Key ResponsibilitiesProvide accurate and timely responses to...
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