Croatian-English Travel Customer Service Representative

hace 3 días


Barcelona, Barcelona, España Ttec A tiempo completo
Be a Part of Creating Exceptional Customer Experiences

As a Croatian-English Travel Customer Service Representative at TTEC, you will be a key player in delivering amazing customer experiences while working on site in Athens, Greece. You will be part of a dynamic, family-friendly atmosphere where you can grow your career and make great new friends within the TTEC community.

What You'll Be Doing

• Answer incoming communications from customers and provide accurate, valid, and complete information using the right tools, methods, and processes.
• Conduct research to provide answers for customers to resolve their issues.
• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling, etc.

What You Bring to the Role

• Fluent in Croatian and English.
• High school diploma or equivalent.
• 6 months or more of customer service experience.
• Recognize, apply, and explain your product or service knowledge.
• Computer savvy.
• High speed internet in your quiet home work environment.
• Greece resident or ability to relocate and gain work authorization expediently to Greece.

What You Can Expect

• Knowledgeable, encouraging, supporting, and present leadership.
• Diverse and community-minded organization.
• Career-growth and lots of learning opportunities for aspiring minds.
• 25 days annual leave per year.
• Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station.
• Relocation assistance available.
• Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand.
• All the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you.

We'll Train You to Be a Subject Matter Expert

We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat, or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers.

  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe're seeking a highly skilled and customer-focused individual to join our team as a Croatian-English Travel Customer Service Representative. As a key member of our global customer experience team, you will be responsible for delivering exceptional service to our clients in the travel industry.Key ResponsibilitiesProvide timely and accurate...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Croatian-English Travel Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients and their customers.Key ResponsibilitiesProvide accurate and timely responses to...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Croatian-English Travel Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer experiences to our clients in the travel industry.Key Responsibilities:Answer incoming communications from...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Exoticca Travel Co. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their travel experiences are seamless and enjoyable.Key Responsibilities:Provide pre-departure...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeAt Exoticca Travel Co, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:Provide pre-departure...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the Role:As a Polish-English Travel Customer Service Representative at TTEC, you will be responsible for delivering exceptional customer experiences to our clients. You will work closely with our team to resolve customer issues, provide accurate information, and ensure a high level of partner service.Key Responsibilities:• Answer incoming...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Be the Spark that Brightens DaysAt TTEC, we're looking for a talented Polish-English Travel Customer Service Representative to join our team in Krakow, Poland. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.Key Responsibilities:Provide timely and accurate responses to customer...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. As a Swedish-English Travel Support specialist, you'll be responsible for providing exceptional customer experiences to our clients.Key ResponsibilitiesResolve customer issues in a timely and professional mannerProvide accurate and complete...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    At Exoticca Travel Co, we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide pre-departure customer support, including answering incoming calls and emails, providing destination and trip...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Exoticca Travel Co. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients before and during their travels.Key Responsibilities:Provide pre-departure customer support via phone and emailOffer destination and trip...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Job Title: Customer Service, Tech Support, Sales, Account ManagerWe are seeking highly motivated and multilingual individuals to join our team as Customer Service, Technical Support, Sales, or Account Manager. As a representative of Cross Border Talents, you will be responsible for providing exceptional customer service, technical support, and sales...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Job Title: Customer Service, Tech Support, Sales, Account ManagerWe are seeking highly motivated and multilingual individuals to join our team as Customer Service, Technical Support, Sales, or Account Manager. As a representative of Cross Border Talents, you will be responsible for providing exceptional customer service, technical support, and sales...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Job Title: Sf-570 | Serbian Customer Service Representative - Travel IndustryWe are seeking a highly skilled and empathetic Serbian language speaker to join our team as a Customer Service Representative in the Travel Industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our international...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Job Title: Sf-570 | Serbian Customer Service Representative - Travel IndustryWe are seeking a highly skilled and empathetic Serbian language speaker to join our team as a Customer Service Representative in the Travel Industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our international...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    {"Job Title": "Icelandic Customer Service Representative - Travel Industry", "Job Description": "Job SummaryWe are seeking a highly skilled and empathetic Icelandic customer service representative to join our team in the travel industry. As a customer support advisor, you will be responsible for understanding and identifying customer needs, providing...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    {"Job Title": "Icelandic Customer Service Representative - Travel Industry", "Job Description": "Job SummaryWe are seeking a highly skilled and empathetic Icelandic customer service representative to join our team in the travel industry. As a customer support advisor, you will be responsible for understanding and identifying customer needs, providing...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe're seeking a highly skilled and customer-focused individual to join our team as a German-English Travel Customer Service Representative. As a key member of our support team, you'll be responsible for delivering exceptional customer experiences through voice, chat, or email interactions.Key ResponsibilitiesAnswer incoming communications from...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Customer Service Representative for Travel IndustryAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the Travel Industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Travel Industry. As an Inbound Customer Service Agent, you will be responsible for providing exceptional customer service and promoting additional services to customers.Key Responsibilities:Offer information,...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe're seeking a highly skilled Polish-English customer service representative to join our team in Krakow, Poland. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our customers, resolving their issues, and ensuring a positive experience.Key ResponsibilitiesAnswer incoming communications...