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Travel Customer Service Representative
hace 1 mes
We're seeking a Travel Customer Service Representative to join our team in Athens, Greece. As a representative of TTEC, you'll be part of creating and delivering exceptional customer experiences while igniting your career with our award-winning employment experience.
About the Role: This is an opportunity to build a career in the travel industry, providing outstanding service to customers in French and English. You'll be responsible for answering incoming communications, conducting research, and resolving issues with a smile.
Responsibilities:
- Answering incoming communications from customers
- Conducting research to provide answers for customers
- Resolving issues with a smile
Requirements: We're looking for individuals who are fluent in French and English, have 6 months or more of customer service experience, and a high school diploma or equivalent. Knowledge of products or services, computer savvy, and a caring nature are also essential.
What You Can Expect: As a member of our team, you can expect knowledgeable, encouraging, and supportive leadership, as well as diverse and community-minded colleagues. You'll enjoy career growth opportunities, learning experiences, and benefits like annual leave, relocation assistance, and competitive performance bonuses.
About TTEC: Our business is about making customers happy, and we've been doing it since 1982. We help companies build engaged, pleased, and profitable customer experiences powered by humanity and technology. On behalf of leading brands, we chat with millions of customers daily, creating exceptional experiences that start with you.
Salary: The estimated salary for this role is around €25,000 per year, depending on location and experience.
