Travel Industry Customer Service Representative
hace 22 horas
About the Role
We are seeking a skilled and empathetic Customer Support Advisor to join our team in Barcelona, Spain. As an Icelandic-speaking representative, you will play a crucial role in providing outstanding customer service to international travelers and accommodation suppliers.
Your Responsibilities
- Listen to and understand the needs of international travelers and accommodation suppliers.
- Provide customer support via phone, email, and chat, following set procedures to resolve inquiries.
- Respond to and mediate between travelers and accommodation providers to resolve issues related to payments, services, and technical requirements.
- Clarify service details and offer clear, accurate information on processes and requirements.
- Follow established workflows and escalation processes to ensure timely and effective problem resolution.
What You'll Need to Succeed
- Native or proficient Icelandic (C2) and advanced English (both written and spoken).
- Previous experience in a customer service, hospitality, or contact center environment is highly valued.
- Able to handle customer challenges with a solution-driven and positive approach.
- Proficiency with Office 365, CRM databases, and internal platforms.
- Strong communication skills, empathy, and the ability to build rapport with diverse international customers.
What We Offer
As a valued member of our team, you will enjoy:
- A temporary contract with a 38.5-hour workweek.
- A competitive salary of €22,244 + up to 12% bonuses.
- A dynamic and multicultural work environment.
- The opportunity to grow and develop your skills in a fast-paced travel industry setting.
Estimated Salary Range: €22,244 - €25,117 per annum, based on a 38.5-hour workweek and location in Barcelona, Spain.
-
Customer Service Representative
hace 2 meses
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoCustomer Service RepresentativeAt Exoticca Travel Co, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:• Provide...
-
Travel Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoAbout Exoticca Travel CoExoticca is a dynamic and multicultural travel company looking for experienced customer service professionals to join our team as Customer Success Agents. Our mission is to provide exceptional customer experiences, ensuring our clients enjoy unforgettable travel experiences.SalaryWe offer a highly competitive salary, with an estimated...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España BizAway A tiempo completoJob Overview">We are seeking an experienced Customer Service Representative to join our team at BizAway, a rapidly growing European travel industry company. This role requires strong communication skills and the ability to provide exceptional customer service in a fast-paced environment.">About Us">BizAway is a scale-up with skyrocketing growth...
-
Barcelona, Barcelona, España Ttec A tiempo completoUnlock your potential in a dynamic role with TTEC, where you'll be part of creating exceptional customer experiences. As a Croatian-English Travel Customer Service representative, you'll work on behalf of Booking.com, delivering outstanding support to customers. Located in Athens, Greece, you'll be part of a team that's passionate about travel and customer...
-
Travel Industry Customer Service Specialist
hace 22 horas
Barcelona, Barcelona, España Recruit4Work Sl A tiempo completoWe are seeking a skilled Customer Support Representative to join our Prestigious Travel Company in Barcelona, Spain. This is an exciting opportunity to work with international travellers and provide top-notch customer service.About the RoleAs a Customer Support Representative, you will be responsible for listening to, responding to, and mediating between...
-
Travel Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECTTEC is a global company dedicated to making customers happy. Our business revolves around delivering exceptional customer experiences powered by our combination of humanity and technology. We partner with leading brands to provide top-notch service through various channels, including voice, chat, and email.Job OverviewWe are seeking a highly...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Kaplan International A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Kaplan International Languages. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Job SummaryThis is a full-time, permanent position offering:A competitive salary of approximately...
-
Travel Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Ttec A tiempo completoOverviewAs a French-English Travel Customer Service Representative at TTEC, you will be a key player in delivering exceptional customer experiences for our clients. If you have a passion for travel and excellent communication skills, this role may be the perfect fit for you.About the RoleWe are seeking a highly motivated and customer-focused individual to...
-
Automotive Industry Customer Service Representative
hace 22 horas
Barcelona, Barcelona, España Minacs A tiempo completoJob OverviewWe are seeking a highly motivated and customer-focused Automotive Industry Customer Service Representative to join our team in Barcelona, Spain.About the RoleThis is an exciting opportunity to work with a global technology and services leader that powers the brands of the future. As an Automotive Industry Customer Service Representative, you will...
-
Travel Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Ttec A tiempo completoWe're seeking a Travel Customer Service Representative to join our team in Athens, Greece. As a representative of TTEC, you'll be part of creating and delivering exceptional customer experiences while igniting your career with our award-winning employment experience.About the Role: This is an opportunity to build a career in the travel industry, providing...
-
Travel Industry Representative
hace 3 semanas
Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completoTeleperformance Spain is seeking a Travel Industry Representative to join our team as a customer support specialist. You will be responsible for providing exceptional service to our international travellers and accommodation suppliers worldwide.Main responsibilities:Understanding and identifying customer needsProviding accurate information and resolving...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Teleperformance-Crit A tiempo completoJob Title: Customer Service Representative - International Travel SupportAbout the Job:We are seeking an empathetic and skilled Customer Service Representative to join our team in supporting international travelers. As a key member of our customer support department, you will be responsible for delivering exceptional service and resolving issues promptly.Key...
-
Customer Service Representative
hace 7 horas
Barcelona, Barcelona, España Minacs A tiempo completoCompany OverviewConcentrix, a global technology and services leader, powers the brands of the future by providing integrated solutions. With operations in over 70 countries, Concentrix helps well-known brands improve their businesses.Job Title: Customer Service Representative - Automotive Industry ExpertLocation: Barcelona, SpainLanguage Requirements: Danish...
-
Slovenian Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Teleperformance-Crit A tiempo completoJob Title: Slovenian Customer Service RepresentativeJob Summary: We are seeking a highly skilled Slovenian customer service representative to join our team at Teleperformance-Crit. As a customer support specialist, you will be responsible for providing exceptional service to international travelers, resolving issues, and ensuring a high level of customer...
-
Customer Service Representative
hace 22 horas
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoExoticca Travel Co - Customer Success AgentWe are seeking a skilled and customer-focused individual to join our team as a Customer Success Agent. As part of our dynamic and multicultural team, you will be responsible for providing exceptional customer service and support to our clients.About Exoticca Travel CoAt Exoticca, we are passionate about creating...
-
Fashion Industry Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Minacs A tiempo completoAbout MinacsMinacs is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.Job OverviewWe are seeking a Fashion Industry Customer Service Representative to join our team in Barcelona. As a Customer Service Representative,...
-
Customer Service Representative
hace 22 horas
Barcelona, Barcelona, España Cataloxy A tiempo completoCataloxy is a global technology and services leader that powers the brands of the future. We're a dynamic team that's passionate about delivering innovative solutions to our clients. As a Customer Representative in Barcelona, you will be part of our team that's shaping the fashion industry with cutting-edge technologies.Role OverviewWe're looking for a...
-
Customer Service Process Specialist
hace 4 semanas
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoAt Exoticca Travel Co., we're revolutionizing the travel industry with our commitment to delivering unforgettable experiences. We're seeking a highly skilled Customer Service Process Specialist - Travel Operations to join our dynamic team.About UsWe're a pioneering online travel agency that has disrupted the conventional approach to long-distance dream...
-
Customer Service Representative for International Travel
hace 22 horas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title:Customer Service Representative for International TravelAbout Us:Cross Border Talents is a dynamic company that connects international travelers with accommodation suppliers worldwide. We are looking for a partner BPO company to expand our team in the travel industry and offer a multicultural and vibrant work environment.Job Summary:We are seeking...
-
Travel Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Ttec A tiempo completoJob Title: Travel Customer Service Representative - French LanguageAbout the Job:As a Travel Customer Service Representative - French Language, you will be responsible for delivering exceptional customer experiences to our clients. You will be working in a dynamic and fast-paced environment, where you will have the opportunity to grow and develop your...