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Travel Customer Service Representative

hace 1 mes


Barcelona, Barcelona, España Ttec A tiempo completo

About TTEC

TTEC is a global company dedicated to making customers happy. Our business revolves around delivering exceptional customer experiences powered by our combination of humanity and technology. We partner with leading brands to provide top-notch service through various channels, including voice, chat, and email.

Job Overview

We are seeking a highly skilled Travel Customer Service Representative to join our team in Athens, Greece. As a key member of our team, you will be responsible for providing world-class service to customers while working closely with our clients. This role offers an exciting opportunity to grow your career in the travel industry and work with a dynamic, family-friendly atmosphere.

Key Responsibilities

- Answer incoming communications from customers in a timely and efficient manner.
- Conduct research to resolve customer issues and provide accurate information.
- Collaborate with colleagues to ensure seamless customer experience.
- Participate in training programs to enhance product knowledge and skills.

Requirements

To succeed in this role, you must have: