Polish-English Travel Customer Service Representative
hace 4 semanas
As a Polish-English Travel Customer Service Representative at TTEC, you will be responsible for delivering exceptional customer experiences to our clients. You will work closely with our team to resolve customer issues, provide accurate information, and ensure a high level of partner service.
Key Responsibilities:
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Be the first point of contact for our partners by resolving basic questions and queries
• Provide accurate, valid, and complete information by using the right tools, methods, and processes
Requirements:
• Fluent in Polish and English
• High school diploma or equivalent
• 6 months or more of customer service experience
• Recognize, apply, and explain product or service knowledge
• Computer savvy
• Resident of or ability to immediately relocate to Krakow, Poland, and gain work authorization expediently
About TTEC:
TTEC is a global company that helps businesses build engaged, pleased, and profitable customer experiences. We pride ourselves on being an equal opportunity employer and strive to reflect the communities we serve. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
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