Customer Service Representative With Global Reach

hace 4 semanas


Barcelona, Barcelona, España Cpm International A tiempo completo

We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a global company with a presence in over 30 countries, we offer multilingual support in various languages to cater to the diverse needs of our markets.

The ideal candidate will have a strong background in customer service, with a focus on technical support and sales solutions. They will be fluent in French and have excellent communication skills to interact with clients worldwide.

The role involves solving complex technical enquiries, providing support and assistance with connected products, and processing client requests in accordance with company processes and guidelines.

We are looking for a team player who is passionate about delivering exceptional customer service and has a natural ability to prioritize tasks and work in a fast-paced environment.

As a Customer Service Representative at CPM International, you will have the opportunity to work with a global client base and contribute to a vibrant and innovative culture.

Key Responsibilities:

  • Solve complex technical enquiries for all products within Withing's range
  • Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting
  • Process all client requests in accordance with company processes and guidelines across all product ranges
  • Provide superior levels of quality in all transactions with strict adherence to governing laws
  • Identify new opportunities to cross-sell and upsell without compromising the values of the company

Requirements:

  • Experience in the customer service industry and ideally a contact centre environment
  • Fluent level of French (spoken and written)
  • High level of English
  • Well organised and able to prioritise your workload
  • Natural team player
  • Passionate about giving and receiving fantastic customer service

Benefits:

  • Temporary contract (3-month)
  • Full-time position (39 hours/week)
  • Monday to Friday, rotating between 9:00 am to 6:30 pm
  • Salary: €21,000.00 gross per year
  • Holidays: 24 calendar days
  • Paid bank holidays + 1 extra day in lieu
  • Hybrid work model: 3 to 4 days a week to the office planned in advanced
  • Training: 2 weeks of fully office-based training from Monday to Friday from 9:00 am to 6:00 pm
  • Office location: Barcelona (La Sagrera)

What We Offer:

  • Best-in-class people engagement activities and programs
  • Ongoing training and development
  • Opportunity for you to cultivate a new and exciting career in a high-growth environment
  • Employee Assistance Program - Free, confidential, and impartial guidance and support
  • Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
  • Option to sign-up for Discounted Private Health Insurance


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About CPM InternationalWe are a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Job SummaryWe are seeking a Customer Service Representative with excellent communication skills to provide outstanding...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team in Barcelona. As a key member of our global sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.


  • Barcelona, Barcelona, España CPM International A tiempo completo

    At CPM International, we pride ourselves on our diverse and inclusive work environment. With a global presence in over 30 countries, we offer multilingual support tailored to the needs of our markets.About the RoleWe are seeking an exceptional individual to join our team as a Global Customer Service Representative. In this role, you will be responsible for...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    **About Us**Cpm International is a global company with a presence in over 30 countries. We pride ourselves on delivering multilingual support tailored to the needs of our diverse markets.We focus on customer service, sales, and technical support solutions for clients worldwide. Our mission is to provide exceptional experiences that meet and exceed customer...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Unlock Your Career in Customer SupportCPM International, a global leader with a presence in over 30 countries, seeks a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This role offers the opportunity to work with diverse clients worldwide, providing multilingual support and driving customer satisfaction.


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join us in Barcelona.Career growth and personal development are at the heart of what we do. As a Customer Service Representative, you will be part of a dynamic team that is passionate about...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleCPM International is a global leader in customer service, sales, and technical support solutions. We offer multilingual support to clients worldwide, with a presence in over 30 countries.Job DescriptionWe are seeking an experienced Multilingual Customer Service Specialist to join our team in Barcelona. As a key member of our customer support...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeJoin a dynamic and innovative team as a Customer Service Representative in Barcelona. In this role, you will be part of a global technology and services leader that powers the brands of the future.Career Growth and Personal DevelopmentExperience the power of a game-changing careerDevelop skills to...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain seeks a skilled Customer Service Representative - Global Interaction Specialist to join their team.Job Type: Full-timeLocation: SpainJob Description:Company OverviewAt Teleperformance Spain, we pride ourselves on delivering exceptional customer experiences for our global clients. As a Customer Service Representative - Global Interaction...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join our Cycling industry team.This is a great opportunity to experience the power of what's next and develop your skills in customer service. We'll give you all the training, cutting-edge...


  • Barcelona, Barcelona, España Talent Trail A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Talent Trail. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities: Handle incoming customer inquiries via phone,...


  • Barcelona, Barcelona, España Iman Temporing Ett, S. L. A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our multicultural team at Iman Temporing Ett, S. L. As a key member of our global customer support team, you will be responsible for providing exceptional service to our clients through email, chat, and telephone contact.Key Responsibilities:Provide customer service support through...


  • Barcelona, Barcelona, España Adecco A tiempo completo

    Customer Service Representative With Danish FluencyWe are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our international clients, with a focus on those who speak Danish as their native language.Key...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    About Teleperformance Spain">We are a global leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 languages, across 88 countries and all continents.Our main goal is to make our employees proud to belong to Teleperformance through job satisfaction and a great...


  • Barcelona, Barcelona, España buscojobs España A tiempo completo

    Buscojobs España:Job Title: Customer Service Representative with Multilingual SkillsLocation: Barcelona, SpainJob Type: Full-timeAbout the Role:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Buscojobs España. As a key member of our customer support team, you will be responsible for providing exceptional...


  • Barcelona, Barcelona, España Jujur A tiempo completo

    Job Summary:At Jujur, we are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, chat, or automated alerts.Main Responsibilities:• Handle incoming customer inquiries efficiently and effectively•...


  • Barcelona, Barcelona, España Survitec A tiempo completo

    Vacancy Title: Customer Service RepresentativeVacancy Location: GlobalEngagement Type: Full-Time, PermanentThe Role:We are currently recruiting for a Customer Service Representative to join our Marine team. Key responsibilities include:Providing advanced product and service information to customers.Recording and processing quotes and orders, including custom...


  • Barcelona, Barcelona, España Bosch Group A tiempo completo

    Job Title: Senior Customer Service RepresentativeJob Summary:We are seeking a highly skilled Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will serve as a valuable intermediary between our frontline call center agents and team leaders. You will be responsible for handling complex customer inquiries,...


  • Barcelona, Barcelona, España Adecco (Spain) A tiempo completo

    Job Title: Customer Service Representative with Danish FluencyJob Summary: We are seeking a highly skilled Customer Service Representative with fluent Danish language skills to provide exceptional customer support to our clients.Key Responsibilities:Ensure customer satisfaction and provide professional customer support.Manage service subscriptions, billing,...