Customer Service Ambassador
hace 24 horas
About the Role
You will be responsible for delivering exceptional customer experiences as a Greek-English Travel Customer Service Representative in support of Booking.com. Based in Athens, Greece, you will play a key role in creating and delivering outstanding customer interactions while also experiencing the award-winning employment experience and company culture offered by TTEC.
What You'll Do
As a customer-focused professional, you will work to resolve customer issues before escalating them to the next level. Your primary responsibilities will include:
- Answering incoming communications from customers
- Conducting research to provide accurate answers to resolve customer inquiries
- Providing high-quality service to world-class accommodation partners, addressing their basic questions and queries
Requirements
To succeed in this role, you must possess:
- Fluency in English and Greek
- 6 months or more of customer services experience
- A high school diploma or equivalent
- Computer literacy
What We Offer
In return for your expertise, we offer:
- A competitive salary of €28,000 per year (estimated)
- A dynamic and supportive work environment
- Ongoing training and development opportunities to enhance your skills
- 25 days of annual leave per year
- Excellent premises for employee engagement activities
- All the competitive performance bonus opportunities and benefits you'd expect
About TTEC
TTEC is a business dedicated to making customers happy. With over 40 years of experience, we have helped companies build engaged, pleased, and profitable customer experiences through our combination of humanity and technology.
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