Global Customer Support Ambassador

hace 1 semana


Barcelona, Barcelona, España Snaphunt A tiempo completo

Company Overview

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We are a multi-lingual recruitment company specializing in helping Scandinavians, Dutch, German, and Finnish individuals find great jobs abroad. Our mission is to make the transition to a new country as smooth as possible.

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About Snaphunt

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Snaphunt is a prestigious travel company that values exceptional customer service. As a global customer support ambassador, you will be part of a team that ensures every international traveler has a seamless experience.

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About the Role

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This is an exciting opportunity to join our customer support team as a global customer support ambassador. In this role, you will be responsible for communicating with international travelers and accommodation suppliers worldwide. Your primary goal will be to provide top-notch customer service, ensuring a high level of satisfaction with our services.

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Job Responsibilities

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Your key responsibilities will include:

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  • Clarifying inquiries about services, payments, and technical requirements">
  • Providing accurate information and following set processes via email and phone">
  • Maintaining open communication channels with customers and suppliers">
  • Ensuring timely resolution of issues and concerns">
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Requirements

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To succeed in this role, you will need:

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  • Native fluency in Danish and advanced English language skills">
  • Excellent communication and interpersonal skills">
  • User-friendly PC skills, including Office 365 and CRM Database">
  • A problem-solving mentality and ability to work independently">
  • A positive attitude and willingness to adapt to changing priorities">
  • A strong affinity for accommodation platforms and customer service experience">
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What We Offer

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As a global customer support ambassador, you can expect:

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  • A competitive salary of approximately €35,000 per year">
  • The opportunity to work from home or our office within a 100km radius">
  • Ongoing training and development opportunities">
  • A dynamic and supportive work environment">
  • The chance to work with a diverse team and make a real impact in the industry">
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Become Part of Our Team

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If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Join us in our mission to provide exceptional customer service and make a difference in the lives of international travelers.



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