Global Customer Support Ambassador
hace 1 semana
Company Overview
">We are a multi-lingual recruitment company specializing in helping Scandinavians, Dutch, German, and Finnish individuals find great jobs abroad. Our mission is to make the transition to a new country as smooth as possible.
">About Snaphunt
">Snaphunt is a prestigious travel company that values exceptional customer service. As a global customer support ambassador, you will be part of a team that ensures every international traveler has a seamless experience.
">About the Role
">This is an exciting opportunity to join our customer support team as a global customer support ambassador. In this role, you will be responsible for communicating with international travelers and accommodation suppliers worldwide. Your primary goal will be to provide top-notch customer service, ensuring a high level of satisfaction with our services.
">Job Responsibilities
">Your key responsibilities will include:
">- ">
- Clarifying inquiries about services, payments, and technical requirements">
- Providing accurate information and following set processes via email and phone">
- Maintaining open communication channels with customers and suppliers">
- Ensuring timely resolution of issues and concerns">
Requirements
">To succeed in this role, you will need:
">- ">
- Native fluency in Danish and advanced English language skills">
- Excellent communication and interpersonal skills">
- User-friendly PC skills, including Office 365 and CRM Database">
- A problem-solving mentality and ability to work independently">
- A positive attitude and willingness to adapt to changing priorities">
- A strong affinity for accommodation platforms and customer service experience">
What We Offer
">As a global customer support ambassador, you can expect:
">- ">
- A competitive salary of approximately €35,000 per year">
- The opportunity to work from home or our office within a 100km radius">
- Ongoing training and development opportunities">
- A dynamic and supportive work environment">
- The chance to work with a diverse team and make a real impact in the industry">
Become Part of Our Team
">If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Join us in our mission to provide exceptional customer service and make a difference in the lives of international travelers.
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