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Travel Customer Service Representative in Athens, Greece

hace 2 semanas


Barcelona, Barcelona, España Ttec A tiempo completo

We're looking for a passionate and customer-focused individual to join our team as a Travel Customer Service Representative in Athens, Greece. In this role, you'll have the opportunity to work with Swedish-speaking customers and provide exceptional support to help them navigate their travel experiences.

About the Role

As a Travel Customer Service Representative, you'll be responsible for handling customer inquiries, resolving issues, and providing accurate information to ensure a positive experience for our customers. You'll be working on behalf of Booking.com and will be part of a dynamic team that is dedicated to delivering excellent customer service.

In this role, you'll have the opportunity to:

  • Handle customer inquiries via phone, email, or chat
  • Provide accurate and timely responses to customer inquiries
  • Resolve customer issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements

To be successful in this role, you'll need to have:

  • A high school diploma or equivalent
  • 6 months or more of customer service experience
  • Fluent language skills in Swedish and English
  • Strong communication and interpersonal skills
  • A passion for delivering excellent customer service
About Us

Ttec is a global leader in customer experience technology solutions. We help companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We're proud to be an equal opportunity employer and are committed to building a diverse and inclusive workforce that reflects the communities we serve.