Customer Onboarding and Success Manager

hace 3 semanas


Madrid, Madrid, España Grow-Talent A tiempo completo

At Grow-Talent, we're on the hunt for an Italian-speaking Customer Onboarding and Success Manager to join our client's team in Dublin. Our client is a leading outsourced sales company with expertise in inside sales, partner enablement, and customer success.

About the Role

This is a hybrid role based in Dublin, offering a 3/2 schedule. The position is full-time, with a remuneration package including a base salary and bonus.

Key Responsibilities
  • Develop and maintain strong relationships with partners within your designated territory.
  • Directly manage accounts to consistently exceed quarterly and annual sales targets.
  • Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
  • Onboard new suppliers within your assigned region.
  • Stay up-to-date with technical integrations with software partners to offer effective support to clients.
Requirements
  • Native or fluent in Spanish (C1 level) with strong written and spoken communication skills.
  • 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
  • Demonstrated success in consistently surpassing goals and targets.
  • Experience with online marketplaces or SaaS platforms is an advantage.
  • Ability to effectively manage a pipeline of leads or a book of business.
  • Proficient in CRM software, particularly in managing leads and opportunities.
  • Excellent communication and presentation skills.
  • Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
  • Exceptional time management and prioritization skills.
  • Comfortable working at both strategic and tactical levels in fast-paced environments.
  • Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.
What We Offer
  • An excellent remuneration package based on experience, skills, and performance.
  • The opportunity to be part of a dynamic and creative team with a positive atmosphere.
  • Guidance and tools to reach career potential.
  • Comprehensive healthcare coverage.
  • Career development opportunities and tuition reimbursement.


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