Customer Onboarding and Success Manager
hace 3 semanas
At Grow-Talent, we're on the hunt for an Italian-speaking Customer Onboarding and Success Manager to join our client's team in Dublin. Our client is a leading outsourced sales company with expertise in inside sales, partner enablement, and customer success.
About the RoleThis is a hybrid role based in Dublin, offering a 3/2 schedule. The position is full-time, with a remuneration package including a base salary and bonus.
Key Responsibilities- Develop and maintain strong relationships with partners within your designated territory.
- Directly manage accounts to consistently exceed quarterly and annual sales targets.
- Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
- Onboard new suppliers within your assigned region.
- Stay up-to-date with technical integrations with software partners to offer effective support to clients.
- Native or fluent in Spanish (C1 level) with strong written and spoken communication skills.
- 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
- Demonstrated success in consistently surpassing goals and targets.
- Experience with online marketplaces or SaaS platforms is an advantage.
- Ability to effectively manage a pipeline of leads or a book of business.
- Proficient in CRM software, particularly in managing leads and opportunities.
- Excellent communication and presentation skills.
- Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
- Exceptional time management and prioritization skills.
- Comfortable working at both strategic and tactical levels in fast-paced environments.
- Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.
- An excellent remuneration package based on experience, skills, and performance.
- The opportunity to be part of a dynamic and creative team with a positive atmosphere.
- Guidance and tools to reach career potential.
- Comprehensive healthcare coverage.
- Career development opportunities and tuition reimbursement.
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