Unlock Business Potential as Pleo Customer Onboarding Specialist

hace 2 semanas


Madrid, Madrid, España Pleo A tiempo completo

Pleo is seeking a highly skilled Customer Onboarding Manager to oversee and execute the onboarding process with precision and finesse. As a key member of our Solutions & Services team, you will be responsible for crafting seamless onboarding experiences that bring delight to customers and businesses alike.

Company Overview

Pleo is a leading provider of innovative financial solutions, empowering businesses across Europe and the UK to take their operations to new heights. Our cutting-edge technology and expert support team enable us to deliver exceptional customer experiences that drive business success.

About the Role

This exciting opportunity is open to highly motivated professionals with a proven track record in customer-facing roles. As a Pleo Customer Onboarding Manager, you will be responsible for:

  • Collaborating with customers to identify objectives, priorities, policies, systems, and effective rollout plans
  • Configuring Pleo for users, including activation, limits, cards, integration, and compliance
  • Integrating Pleo with customers' accounting systems, exporting expenses, and testing
  • Providing consulting, sharing best practices, conducting training, and driving user adoption

Key Skills and Qualifications:

  • Successful customer-facing experience (at least 2-3 years), ideally in Customer Onboarding or Customer Success
  • Some knowledge of accounting principles and financial workflows is desirable
Benefits

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on your level of experience and qualifications. This includes comprehensive benefits and perks tailored to help you thrive in your role and beyond.

Other Opportunities

You will have the chance to collaborate with a talented team of experts, contribute to continuous process improvement projects, and enjoy opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences, we want to hear from you



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