Head of Onboarding Solutions, Nordics

hace 2 semanas


Madrid, Madrid, España Pleo A tiempo completo

At Pleo, we're crafting seamless onboarding experiences that bring delight to customers and businesses alike. As a Pleo Head of Onboarding Solutions, you'll oversee the end-to-end onboarding process with precision and finesse, collaborating seamlessly with customers and internal teams. Your mission is to configure our cutting-edge solutions to match each customer's unique requirements, providing consultation, sharing best practices, and conducting training to drive user adoption.

Responsibilities

You will:

  • Work closely with Nordic-based customers post-signup to identify objectives, priorities, policies, systems, and effective rollout plans;
  • Align project timelines, scope, resources, and integration requirements with customers;
  • Configure Pleo for users, including activation, limits, cards, integration, and compliance;
  • Integrate Pleo with accounting systems, export expenses, and help test;
  • Provide consulting, share best practices, conduct training, and drive user adoption;
  • Assist in preparing data, communication, policies, and guides;
  • Conduct final review calls and facilitate handover to the dedicated Customer Success Manager;

This role offers a salary of $85,000 - $110,000 annually, depending on experience. You will be based in Copenhagen HQ or Stockholm.



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