Client Onboarding Specialist

hace 11 horas


Madrid, Madrid, España Ebury A tiempo completo

Ebury, a leading FinTech firm, seeks an experienced Client Onboarding Specialist to safeguard its clients and reputation.

**Job Overview:**

We are looking for a highly skilled professional with a strong background in conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks. As a Client Onboarding Specialist, you will be responsible for onboarding corporate clients while ensuring compliance with regulatory requirements.

Main Responsibilities:

  • Safeguard Ebury, its existing clients, and prospective client relationships from financial crime risk, including money laundering, terrorist financing, bribery, corruption, fraud, sanctions risk, tax evasion, and reputational risk.
  • Perform anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in compliance with relevant legislative, regulatory, and internal requirements.
  • Conduct comprehensive CDD and EDD checks for corporate clients, including the Know Your Customer (KYC) process, identification, and analysis of complex ownership structures, financial statements, and transaction patterns.
  • Assess CDD/EDD across all types of legal entities and business sectors in various jurisdictions, with an emphasis on local clients.
  • Maintain direct contact with clients and present Ebury's onboarding requirements in a clear and compliant manner.
  • Identify red flags and exposure to financial crime risk, escalating to Compliance and Senior Management where necessary.
  • Make risk-based decisions to onboard or reject applications.
  • Manage a personal portfolio of onboarding cases efficiently.
  • Proactively follow up with clients and sales representatives to ensure timely completion of onboarding analysis.
  • Document client files in a structured format compliant with internal requirements.
  • Identify opportunities for improvement within the onboarding process.
  • Support ad-hoc projects within the department and wider business as required.

Requirements:

  • Minimum 2-3 years of experience conducting CDD and EDD with corporate, complex client segments, including Trust & Corporate Service Providers, Non-Governmental Organisations, and Charities.
  • Fluency in English/Spanish or other languages.
  • Advanced knowledge of red flags and financial crime typologies relevant to the payments and FX space.
  • Ability to work effectively in a fast-paced, high-pressure environment.
  • Highly organized, with excellent attention to detail.
  • Effective critical thinking skills, with the ability to find solutions independently.
  • Strong communication skills, both written and verbal, including working with the Front Office.
  • Curious and engaged, with a willingness to take ownership of learning and development.

About Us:

Ebury is a successful FinTech company, recognized among the fastest-growing international companies in its sector. With over 1700 staff and a presence in more than 25 countries worldwide, we value cultural diversity and teamwork. Our hard work has paid off, with significant investments and internationally recognized awards, including Financial Times: 1000 Europe's Fastest-Growing Companies. We believe in inclusion, standing against discrimination in all forms, and offer a welcoming environment for individuals to grow and develop.

Salary: Estimated salary range: €40,000 - €60,000 per annum, depending on location and experience.



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