Business Onboarding Specialist

hace 3 semanas


Madrid, Madrid, España Crypto A tiempo completo
About Us

Crypto.com is a leading global cryptocurrency platform serving over 80 million customers. Our mission is to accelerate the adoption of cryptocurrency through innovation and empower the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

We are seeking a Business Onboarding Specialist to join our team. In this role, you will be responsible for ensuring compliance with local laws and regulations in the countries where we operate.

Key Responsibilities:

  • Perform Know Your Customer/Business reviews during customer onboarding and subsequent monitoring based on internal policies.
  • Investigate high-risk clients and report as necessary, including Politically Exposed Persons, and obtain all necessary documentation to complete customer files.
  • Participate in composing KYB-related operational policies and procedures.
  • Periodically evaluate existing customers according to established policies and procedures.
  • Maintain continuous contact with customers to keep customer files updated.
  • Process amendments on customer records in various applications.
  • Provide support and knowledge sharing to cross-functional teams in Operations.
  • Assess ongoing work streams and provide feedback for operational improvements.
  • Achieve individual and team goals based on quantitative and qualitative standards.

Requirements:

  • A relevant Bachelor's degree.
  • Experience in KYB and business onboarding.
  • A background in fintech is a plus.
  • BASIC KNOWLEDGE OF APPLICABLE LEGISLATION IN FINANCIAL TECHNOLOGIES/SERVICES.
  • A REASONABLE UNDERSTANDING OF THE COMPANY'S BUSINESS.
  • ABILITY TO COMMUNICATE EFFECTIVELY WITH PEOPLE AT ALL LEVELS BOTH INSIDE AND OUTSIDE THE COMPANY.
  • STRONG WRITTEN AND VERBAL COMMUNICATION SKILLS.
  • EXCELLENT DECISION-MAKING SKILLS, EFFECTIVE PROBLEM-SOLVING SKILLS, AS WELL AS SKILLS TO WORK INDEPENDENTLY AND IN A TEAM.

Benefits:

  • A competitive salary ($80,000 - $100,000 per year).
  • An attractive annual leave entitlement, including birthday and work anniversary.
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • Work Perks: crypto.com visa card provided upon joining.


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