Onboarding and Implementation Team Leader

hace 4 semanas


Barcelona, Barcelona, España Amenitiz A tiempo completo
About the Role

Amenitiz is revolutionizing the hospitality industry by democratizing technology for independent hoteliers worldwide. As our Onboarding and Implementation Team Leader, you will play a crucial role in transforming our onboarding and implementation operations into a state-of-the-art mechanism.

Key Responsibilities
  • Streamline onboarding processes to reduce implementation time by 20% and minimize bottlenecks.
  • Optimize team productivity and efficiency by implementing task automation and workflow optimization.
  • Provide actionable insights to senior leadership using onboarding and customer data.
  • Monitor and report on performance metrics related to onboarding efficiency, customer satisfaction, and team productivity.
  • Implement automation tools and analytics to drive operational improvements and customer retention.
Requirements
  • 5 years of experience in sales operations or revenue operations.
  • Strong analytical and problem-solving skills with the ability to interpret data and provide strategic insights.
  • Comfortable with writing queries and pulling data, creating analysis, data visualization, and solid data analysis and SQL skills.
  • Strategic vision with the ability to shape sales operations for rapid growth and efficiency.
  • B2B SaaS experience with sales teams of over 100 members.
  • Leadership and team management experience with strong leadership skills to effectively manage and inspire the onboarding and implementation team.
What We Offer
  • Competitive salary and benefits package, including performance-based bonuses and opportunities for career growth and advancement.
  • Extensive medical and wellness coverage to ensure you're feeling great physically and mentally.
  • Stock options that ensure you have ownership in our success.
  • A beautiful and spacious office located in the heart of Barcelona with daily fruits, Tuesday breakfasts, Thursday after-office, gym, and everyday sunshine and views from the rooftop.
  • Monthly team-building activities and flexible remuneration.

We're a fast-growing and international environment with 26+ nationalities. If you're a strategic thinker with a passion for driving growth and innovation, we want to hear from you.



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