Onboarding and Implementation Team Leader
hace 2 semanas
Amenitiz is revolutionising the hospitality industry by empowering independent hoteliers worldwide. As our Onboarding and Implementation Team Leader, you will play a crucial role in transforming our onboarding and implementation operations into a state-of-the-art mechanism.
Key responsibilities include:
- Streamlining the onboarding process to reduce implementation time by 20% and minimising bottlenecks.
- Improving team productivity and efficiency by optimising processes, implementing task automation, and optimising workflows.
- Providing actionable insights to senior leadership using onboarding and customer data, building the right reporting to drive business achievements.
- Monitoring and reporting on performance, tracking key metrics related to onboarding efficiency, customer satisfaction, and team productivity.
- Implementing automation tools and analytics, evaluating, benchmarking, and managing tools while developing and delivering dashboards and reports.
- Leading the onboarding and implementation operations team, managing and supporting the onboarding team to ensure smooth and successful customer implementations.
- Enhancing internal processes, proactively challenging, improving, and optimising existing internal processes to increase efficiency and productivity.
Requirements include:
- 5+ years of experience in sales operations or revenue operations.
Amenitiz fosters a culture of positivity and personal development, with a diverse team of 380+ across our Barcelona and Medellin offices. We're dedicated to making a positive impact wherever we go. If you're ready to take on a new challenge, join us in our mission to democratise technology for independent hoteliers worldwide.
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Onboarding and Implementation Team Leader
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Barcelona, Barcelona, España Amenitiz A tiempo completoAbout UsAmenitiz is a leading technology company that empowers independent hoteliers worldwide. We're on a mission to democratize technology and revolutionize the hospitality industry. Our team is passionate about delivering exceptional customer experiences and driving business growth.About the RoleWe're seeking an experienced Onboarding and Implementation...
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Onboarding and Implementation Team Leader
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Barcelona, Barcelona, España Amenitiz A tiempo completoAmenitiz is revolutionizing the hospitality industry by empowering independent hoteliers worldwide. As our Onboarding and Implementation Team Leader, you will play a crucial role in transforming our onboarding and implementation operations into a state-of-the-art mechanism.Key responsibilities include:Streamlining onboarding processes to reduce...
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Barcelona, Barcelona, España Amenitiz A tiempo completoAmenitiz is revolutionizing the hospitality industry by empowering independent hoteliers worldwide. As our Onboarding and Implementation Team Leader, you will play a crucial role in transforming our onboarding and implementation operations into a state-of-the-art mechanism.Key Responsibilities:Streamline onboarding processes to reduce implementation time by...
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