Implementation Management Team Lead

hace 2 días


Barcelona, Barcelona, España Adyen A tiempo completo
Overview

Adyen is a financial technology platform that provides payments, data, and financial products to customers like Meta, Uber, H&M, and Microsoft.

As a Team Lead in Implementation Management, you will lead a team of Implementation Managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.

You will act as a sparring partner and escalation layer for the team, helping to navigate complex projects and technical challenges.

The successful candidate will have a minimum of 4 years' experience leading teams, with experience in building and managing a team of implementation managers, technical consultants, or technical project managers.

They will have a proven track record of helping to drive change, using data to make informed decisions on setting up tools and procedures.

Fluency in English and Spanish is required.

Responsibilities
  • Lead a team of implementation managers to deliver a great customer experience.
  • Act as a sparring partner and escalation layer for the team.
  • Create an inspiring and collaborative team environment.
  • Scale up the team while preserving the Adyen formula.
  • Collaborate with other teams to drive initiatives to grow the (global) IM organization.
Requirements
  • Minimum 4 years' experience leading teams.
  • Experience in building and managing a team of implementation managers, technical consultants, or technical project managers.
  • Proven track record of helping to drive change.
  • Fluency in English and Spanish.

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