Implementation Team Director

hace 7 días


Barcelona, Barcelona, España Softbank Investment Advisers A tiempo completo

About TravelPerk TravelPerk is a pioneering business travel platform, revolutionizing the industry with an all-in-one solution. The platform offers travellers the freedom they desire while providing companies with the control they need, resulting in time, money, and hassle savings for everyone.

Job Description

We are seeking a highly skilled Implementation Team Director to lead our implementation team in Europe, responsible for onboarding newly signed clients onto our platform. This critical role within the revenue organization ensures seamless client experiences, operational excellence, and successful onboarding of clients.

Key Responsibilities

  1. Team Leadership: Manage a team of implementation specialists, providing mentorship and guidance to ensure their success.
  2. Inspiring and Motivating: Foster a positive and results-oriented environment, inspiring your team to perform at their best and driving innovation and growth.
  3. Client Onboarding: Take ownership of onboarding all newly signed clients, ensuring swift and correct onboarding, and active usage of our platform.
  4. Cross-Functional Collaboration: Work closely with sales, account managers, operations, and other departments to guarantee smooth handoffs, aligned goals, and effective implementation.
  5. Project Management: Oversee the end-to-end implementation process, ensuring timely completion while maintaining high quality standards.

Requirements

  • Proven experience in implementation management, project management, or related roles, preferably in a volume-driven business environment or travel industry.
  • Strong operational, project management, and sales background.
  • Proven experience in second-level management (managing leaders).
  • Demonstrated leadership skills, focusing on team development, motivation, and accountability.
  • A collaborative mindset and ability to work effectively with cross-functional teams.
  • Comfort with change management and ability to drive successful adoption of new processes and tools.
  • Excellent communication, organizational, and problem-solving skills.

What We Offer

TravelPerk is committed to attracting and retaining top talent. As an Implementation Team Director, you can expect a competitive salary of $120,000 - $180,000 per annum, depending on location and experience. Our compensation package also includes additional benefits, including health insurance, retirement plans, and generous paid time off.



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