Technical Support Specialist with European Focus
hace 6 días
We're seeking a skilled Technical Support Specialist to join our international team at Milestone Systems. As a key member of our Technical Support team, you will play a vital role in delivering exceptional customer experience and providing expert technical support to our Business Partners.
Our ideal candidate has a strong technical background, preferably with a degree in Computer Science or related field, and at least 3 years of experience in providing technical support to external clients. You will possess excellent analytical problem-solving skills, ability to deal with conflicts, and a 'can do' attitude.
We offer a competitive salary of $60,000 - $80,000 per year, depending on your experience, as well as a comprehensive benefits package, including 23 days of paid vacation, hybrid work arrangement, and opportunities for professional growth and development.
In this exciting role, you will:
- Deliver reliable technical support to our Business Partners
- Empower our customers by growing their expertise in implementing and maintaining Milestone solutions
- Maintain an in-depth understanding of our product portfolio and exhibit excellent customer-facing skills
We value professionalism, self-motivation, and teamwork, and we strive to create a positive and inclusive work environment. If you're passionate about technology and committed to delivering exceptional customer service, we encourage you to apply for this challenging and rewarding opportunity.
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