Freight Support Specialist
hace 4 días
Amazon is looking for a highly motivated Freight Support Specialist to join our European hub team. As a critical member of our operations team, you will play a key role in resolving any disruptions to customer shipments and providing exceptional customer experience.
This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. We are looking for someone with advanced language skills in both English and Chinese Mandarin, as well as previous experience in logistics or customer-facing roles.
The successful candidate will have a proven track record of delivering results in a similar customer-obsessed environment, with a focus on driving efficiency and improving customer satisfaction. Salary range: approximately €42,000 - €58,000 per year.
Key Responsibilities- Monitor customer shipments to identify potential issues
- Develop and execute effective service recovery plans
- Provide proactive communication with customers and external partners
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