Global Freight Technology Expert
hace 15 horas
About the Position
">At FREIGHTOS GROUP, we're revolutionizing global freight sales with cutting-edge technology. As a Technical Customer Support Specialist, you'll be our go-to expert on all products, using your technical prowess to turn customer issues into ancient history.
">What You'll Do
">- ">
- Master our products and provide top-notch support to customers worldwide.">
- Investigate issues, identify root causes, and implement solutions to prevent recurrence.">
- Educate customers on system features and functionalities.">
- Collaborate with internal teams to resolve complex issues.">
- Create documentation to share knowledge internally and externally.">
Requirements
">We're seeking an exceptional individual with:
">- ">
- Excellent English communication skills.">
- A customer-centric mindset.">
- The ability to learn new tools/technologies independently.">
- Detail-oriented and organized approach.">
- Flexibility to work rotating shifts.">
- Exceptional teamwork and ownership skills.">
Preferred Requirements
">- ">
- Bachelor's degree in Engineering or Computer Science.">
- Experience with ticketing systems like Zendesk or Jira.">
- High level of Spanish proficiency.">
Salary Range
">$80,000 - $110,000 per year, depending on experience and qualifications.
">Why Work With Us
">As part of the Freightos Group, you'll be part of a dynamic team that's changing the logistics industry. Enjoy double-digit growth, competitive salaries, and opportunities for professional development.
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