Global Freight Technology Expert

hace 15 horas


Barcelona, Barcelona, España Freightos Group A tiempo completo

About the Position

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At FREIGHTOS GROUP, we're revolutionizing global freight sales with cutting-edge technology. As a Technical Customer Support Specialist, you'll be our go-to expert on all products, using your technical prowess to turn customer issues into ancient history.

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What You'll Do

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  • Master our products and provide top-notch support to customers worldwide.">
  • Investigate issues, identify root causes, and implement solutions to prevent recurrence.">
  • Educate customers on system features and functionalities.">
  • Collaborate with internal teams to resolve complex issues.">
  • Create documentation to share knowledge internally and externally.">
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Requirements

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We're seeking an exceptional individual with:

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  • Excellent English communication skills.">
  • A customer-centric mindset.">
  • The ability to learn new tools/technologies independently.">
  • Detail-oriented and organized approach.">
  • Flexibility to work rotating shifts.">
  • Exceptional teamwork and ownership skills.">
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Preferred Requirements

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  • Bachelor's degree in Engineering or Computer Science.">
  • Experience with ticketing systems like Zendesk or Jira.">
  • High level of Spanish proficiency.">
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Salary Range

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$80,000 - $110,000 per year, depending on experience and qualifications.

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Why Work With Us

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As part of the Freightos Group, you'll be part of a dynamic team that's changing the logistics industry. Enjoy double-digit growth, competitive salaries, and opportunities for professional development.



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