Senior Technical Support Specialist
hace 2 días
Company Overview
We are a Bosch company that provides services and complex technology-driven solutions in the area of Business Process Outsourcing, making us unique in the Bosch world. We work with leading companies from various sectors across the globe as well as other Bosch units.
Job Description
As a Senior Technical Support Specialist, you will provide digital technical support on products using databases, troubleshooting tools, knowledge articles, and other complex resources. You will also manage renting service subscriptions, billing, updating personal information, and ensuring privacy regulations. Additionally, you will strive to continuously develop and improve processes and service to ensure the best customer experience.
Estimated Salary Range: $60,000 - $80,000 per year, depending on location and experience
Required Skills and Qualifications
- Good communication skills, both oral and written
- Able to follow phone etiquette and use formal and polite language
- Technical background, used to work with IT tools
- Fluency in European languages (C2 level)
- Previous experience in customer service, offering technical support on a multichannel platform
- Advanced user in office tools like MS Office
- Able to handle stressful situations
- Teamwork spirit
- Organized
- Critical and analytical thinking
Benefits
- Diversity is an integral part of our corporate strategy
- We are committed to hiring individuals regardless of culture, generation, race, religion, and belief
-
Senior Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completoWe are seeking a highly skilled Senior Technical Support Specialist to join our team in Barcelona. This individual will be responsible for providing technical support for engineering software and hardware in a network environment. The ideal candidate will have a degree in computer science or a related field and a minimum of 3 years of experience in IT, with...
-
Technical Support Specialist – Barcelona
hace 2 días
Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completoOverviewSage Lake Senior Living seeks a Technical Support Specialist to join our team in Barcelona. This role is responsible for providing high-quality support services to our engineering software clients.Job DescriptionWe are seeking an experienced Technical Support Specialist to provide first-line support on Engineering Software client platforms for...
-
Senior Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completoJob Description: We are seeking a highly skilled Senior Technical Support Specialist - Barcelona to join our team. The successful candidate will be responsible for providing first-line support for engineering software and hardware in a dynamic IT environment.Key Responsibilities:Technical Support: Provide prompt and effective technical support for...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Dow Jones A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dow Jones in Barcelona. As a Technical Support Specialist, you will provide exceptional support for our destination and integration products, resolving complex technical issues for our customers.
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoJob Title: Technical Support SpecialistLocation: Athens, GreeceOur company, a leading provider of contact centre outsourcing services, is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat. Your primary goal will...
-
Senior Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Bosch A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated Senior Technical Support Specialist to join our team at Bosch. This role will involve providing exceptional digital technical support on our products, utilizing various tools and resources.The ideal candidate will have a strong technical background, excellent communication skills, and the ability...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Expatgenius A tiempo completoJob DescriptionA career opportunity has arisen for a skilled Technical Support Specialist to join our team at Expatgenius. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. We are seeking a highly motivated and organized individual who is proficient in German and has a...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Manning Global Ag A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled technical support specialist to join our team at Manning Global Ag. As a technical support specialist, you will be responsible for monitoring and operating equipment, servers, and applications. This role requires strong technical skills and the ability to work in a fast-paced...
-
Senior PC Support Specialist
hace 3 semanas
Barcelona, Barcelona, España SkySys A tiempo completoAbout the RoleWe are seeking an experienced Senior PC Support Specialist to join our team at SkySys. As a key member of our IT support team, you will be responsible for providing high-quality technical support for all End User Computing devices for office-based staff.
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Merantix A tiempo completoJob OverviewAt Merantix, our Customer Support Team is a hub of innovative problem solvers who thrive on delivering exceptional customer experiences. We are seeking a skilled Technical Support Specialist to join our team and support our customers through their daily operations.About the RoleThis hybrid role combines remote and in-office work, offering...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Hms Networks Ab A tiempo completoTechnical Support RoleThis is a challenging opportunity to join our team as a Technical Support Specialist. Your main responsibilities will include providing technical support for our products, as well as training and documentation tasks. If you have a solid technical background in field bus technologies and domotics & inmotics technologies, and excellent...
-
Senior Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Dow Jones A tiempo completoAbout Us Dow Jones, a subsidiary of News Corp, is the world's largest provider of news and business information. We are committed to providing our customers with timely, reliable, and accurate information to help them make informed decisions. Job Description We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Bosch Group A tiempo completoJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Bosch Group. As a key member of our customer service team, you will be responsible for providing top-notch technical support to our customers.This is a remote position, allowing you to work from the comfort of your own home. Our ideal candidate is a highly motivated and...
-
Senior Support Engineer
hace 4 semanas
Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completoSage Lake Senior Living is seeking a Senior Support Engineer to join our team in Barcelona, Spain. The successful candidate will be responsible for providing ICT Service Desk first line support on Engineering Software client platform for incidents and requests from technical end-users.Job DescriptionThe Senior Support Engineer will work closely with the...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Msx International A tiempo completoAbout the Role:Msx International is seeking a Technical Support Specialist to join its team. As a Technical Support Specialist, you will be responsible for providing quality support in managing incidents and technical needs of dealers. This includes offering telephone assistance and resolving incidents remotely.Key Responsibilities:Provide technical support...
-
Senior Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Esko A tiempo completoAbout Esko:">Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters.">We recognize that people come with a...
-
Senior Technical Integration Specialist
hace 4 semanas
Barcelona, Barcelona, España Clarivate Analytics A tiempo completoAbout the Role:Seeking a Senior Technical Integration Specialist to provide technical expertise for IPMS systems, perform data migrations, advance configuration and integration activities. Core responsibilities include analyzing business requirements, maintaining a client focus, and collaborating with the implementation team. Strong skills in Microsoft SQL...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España N26 A tiempo completoAbout the OpportunityWe are seeking a Technical Support Specialist to provide exceptional technical support to N26 employees and contribute to the ongoing optimization and automation of our internal IT processes.Job DescriptionAs an IT Operations Assistant, you'll gain hands-on experience in a dynamic and fast-paced environment, working alongside experienced...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Team A tiempo completoAbout the RoleSwiss-based Team.Blue is looking for a skilled Technical Support Specialist to join our second level support team. As a key member of our customer service team, you will be responsible for analyzing and resolving complex technical issues for our Swiss market clients.Key Responsibilities- Receive and respond to technical customer inquiries via...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Supportyourapp A tiempo completoAre you passionate about delivering top-notch technical support to customers worldwide? Do you have a knack for problem-solving and a passion for technology?We're seeking a skilled Technical Support Specialist to join our team at Supportyourapp, a global leader in premium outsourced customer support. As a key member of our team, you will be responsible for...