Technical Support Specialist

hace 1 mes


Barcelona, Barcelona, España Head Hunt International A tiempo completo

Job Title: Technical Support Specialist

Location: Athens, Greece

Our company, a leading provider of contact centre outsourcing services, is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat. Your primary goal will be to troubleshoot, analyze, and resolve technical issues in a timely and effective manner.

About the Role:

  • Respond to customer inquiries and resolve technical issues via phone, email, and chat
  • Analyze and troubleshoot technical problems to identify root causes
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical knowledge and expertise to stay up-to-date with new technologies

Requirements:

  • Fluency in Slovak and English languages
  • Strong technical skills and knowledge of new technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment


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