Technical Support Specialist

hace 11 horas


Barcelona, Barcelona, España Cross Border Talents A tiempo completo

We are seeking a highly skilled Technical Support Specialist with native German language proficiency and strong English skills to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to customers via phone, email, and chat.

**Key Responsibilities:**

  • Offer comprehensive technical support and guidance to customers on various products and services.
  • Demonstrate exceptional problem-solving skills to identify and resolve complex technical issues effectively.
  • Maintain accurate records of customer interactions, solutions, and feedback.
  • Collaborate with the team to enhance customer satisfaction and deliver outstanding service quality.

**Requirements:**

  • Native German speaker with excellent English proficiency.
  • Prior experience in technical support or customer service is a significant advantage.
  • Proven technical expertise and strong analytical skills.
  • Effective communication and interpersonal skills to interact with diverse customers.

**Benefits:**

  • Relocation support: up to 500€ flight reimbursement.
  • Accommodation assistance: support in finding suitable housing in Barcelona.

**Estimated Salary:** Based on your qualifications and experience, we offer a competitive salary range of 30,000 - 40,000€ per year, depending on your background and skills.



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