Technical Support Specialist
hace 11 horas
We are seeking a highly skilled Technical Support Specialist with native German language proficiency and strong English skills to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to customers via phone, email, and chat.
**Key Responsibilities:**
- Offer comprehensive technical support and guidance to customers on various products and services.
- Demonstrate exceptional problem-solving skills to identify and resolve complex technical issues effectively.
- Maintain accurate records of customer interactions, solutions, and feedback.
- Collaborate with the team to enhance customer satisfaction and deliver outstanding service quality.
**Requirements:**
- Native German speaker with excellent English proficiency.
- Prior experience in technical support or customer service is a significant advantage.
- Proven technical expertise and strong analytical skills.
- Effective communication and interpersonal skills to interact with diverse customers.
**Benefits:**
- Relocation support: up to 500€ flight reimbursement.
- Accommodation assistance: support in finding suitable housing in Barcelona.
**Estimated Salary:** Based on your qualifications and experience, we offer a competitive salary range of 30,000 - 40,000€ per year, depending on your background and skills.
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