Automotive Technical Support Specialist

hace 3 semanas


Barcelona, Barcelona, España Ttec A tiempo completo

Overview

We are seeking a highly skilled Automotive Technical Support Specialist to join our team in Athens, Greece. In this role, you will be responsible for providing exceptional customer support and technical expertise to our clients.

About the Role

This is an exciting opportunity to work with a leading company in the industry and contribute to the success of our team. As an Automotive Technical Support Specialist, you will be working closely with customers to resolve technical issues and provide them with personalized support.

Responsibilities

  • Provide technical support to customers via phone, email, and chat
  • Assist customers with software onboarding sessions
  • Consult on software features and provide practical explanations
  • Develop and maintain strong relationships with customers

Requirements

To be successful in this role, you will need to have:

  • Fluency in Italian and English
  • Strong attention to detail
  • Savvy with tech and software
  • Self-sufficient and resilient attitude
  • Confident and adaptable communication and coaching skills
  • Engaging presentation skills

Benefits

We offer a competitive salary range of €30,000 - €40,000 per year, depending on experience. Other benefits include:

  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities
  • 25 days annual leave per year
  • Excellent premises during training and when you come to the site for employee engagement activities

About Ttec

Ttec is a global company that helps businesses build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We strive to reflect the communities we serve by delivering amazing service and technology, and making sure all our employees feel valued and comfortable being their authentic selves at work.



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