Technical Support Specialist for Automotive Clients
hace 3 semanas
As a Robert Bosch Group company, we offer a unique blend of technology-driven solutions and business process outsourcing services. Our focus is on providing complex support to clients across various sectors, including automotive, travel, tourism, building, and telecommunications.
The job requires strong language skills in Norwegian and English to deliver top-notch customer service and technical assistance to clients worldwide. The role involves managing incoming contacts, responding to queries, and resolving issues related to product portfolios, import/export procedures, and IoT technologies.
A key aspect of the job is serving as a brand ambassador, representing the company's values and commitment to exceptional service. This includes a comprehensive training program that equips you with expertise in vehicles, customer support, and internal procedures.
Key Responsibilities:
- Manage incoming contacts through phone calls, emails, and letters
- Provide information about products and explain company policies
- Serve as a brand ambassador and represent the company's values
This role offers a dynamic and inclusive work environment with opportunities for growth and development. If you are passionate about technology and cars, and have the necessary language skills and customer service experience, we encourage you to apply for this exciting opportunity.
Salary Range: $60,000 - $80,000 per annum (depending on location and experience)
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