Technical Support Specialist in Barcelona with Solar Focus
hace 1 mes
We are seeking a skilled Technical Support Specialist to join our team in Barcelona. If you have a passion for solar technology and a strong analytical mind, this could be the perfect role for you.
About the JobThe successful candidate will provide world-class service to our clients' customers, working on projects for top prestigious brands. Key responsibilities include:
- Answering customer queries promptly and efficiently
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in our CRM system
- Providing ad-hoc support as required
- Collaborating with the team to achieve project success
This is a permanent contract with a competitive salary package of 25k gross per year. You'll work 39 hours a week, from 8 AM to 4 PM, and enjoy a range of benefits including language classes, international environment, and activities every week. We also offer discounts on health insurance and technology products.
RequirementsTo succeed in this role, you'll need:
- A native-level proficiency in German and C1 level of English
- A strong technical understanding or interest in the technical field (previous experience in troubleshooting an advantage)
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- A valid Spanish work permit
We're a global leader in the BPO industry, with 170,000 employees across the globe. Our innovative solutions, technology, and expertise support operational needs for clients and deliver seamless experiences to customers in the moments that matter.
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