Technical Support Specialist in Barcelona
hace 24 horas
We're a global leader that powers the brands of the future with innovative technology and integrated solutions.
Join us as a Technical Support Specialist on our team in Barcelona, where you'll be part of a diverse group of professionals who are passionate about delivering exceptional customer experiences.
About the RoleIn this role, you will provide technical support to customers, resolving complex issues related to various products and applications. You will also maintain knowledge and expertise associated with specific applications and proactively update customers on status and resolution progress.
This is a full-time position (39 hours/week) with a temporary contract, offering a competitive salary of 19,000 euros gross/year, plus up to 1,900 euros gross/year in bonus. Our central location in Barcelona makes it an ideal opportunity for those looking to grow their careers in a dynamic and supportive environment.
Requirements- Proficient or bilingual in German and advanced level of English
- Excellent customer care skills
- High IT knowledge in Signal Path Connectivity, Wireless Networking, Live Music and Audiovisual products
- Windows and Mac environment literate
- At least 1 year of experience in a customer service environment, preferably technical support
We offer a range of benefits to support your unique lifestyle, including:
- Full paid training on the company and project
- Career development programs, specialized courses, and language classes
- Bring-a-friend (referral) bonus opportunities
Our commitment to equal employment opportunities ensures a work environment free from discrimination and harassment. We welcome candidates from diverse backgrounds and are proud to be united as one team, globally.
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