Technical Support Specialist
hace 6 días
Company Overview
Blu Selection is a Belgian Business Process Outsourcing company renowned for delivering exceptional customer experience and business consultancy to clients.
Salary
The estimated salary for this Technical Front Office Specialist role in Barcelona is approximately €28,000-€35,000 per annum, depending on experience.
Job Description
As a Technical Front Office Specialist, you will be responsible for supporting customers with inquiries related to telecom services, focusing on technical questions. Your tasks will include maintaining and updating customers' accounts, ensuring high-quality service and customer satisfaction, and dealing with sensitive data.
Required Skills and Qualifications
To succeed in this role, you should have:
- A native level of Dutch and a good level of English
- An interest in technical support and troubleshooting
- An attentive listening skill, comfortable and skilled at communicating with people
- Energetic, innovative, and proactive at a fast pace
- Ability to handle sensitive data reliably
Benefits
We offer:
- Type of contract: Indefinido Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)
- Training: 3 months
- Equipment provided
- Growing opportunities within the company
- Events with the team
- Free Spanish lessons
- Meal allowances possible
- Constant training
- International environment
- Support from the company regarding NIE and SSN
Living in Barcelona
Barcelona offers a unique experience of an international and diverse culture, beautiful beaches, delicious gastronomic experiences, and a dynamic urban life where it's difficult to get bored. The city provides sunny days, Mediterranean weather, and a relaxed lifestyle, making it an attractive startup and innovation hub with exciting opportunities.
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