Technical Support Specialist
hace 4 semanas
Job Description:
We are seeking a skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical support via email and phone calls
- Address credit card holders' inquiries and ensure the security of credit card information
- Maintain and update clients' accounts
- Report and analyze client and device information
- Dispatch replacement products and samples
Requirements:
- Native level of Dutch and good level of English
- Interest in technical support and troubleshooting
- Excellent communication and listening skills
- Ability to handle sensitive data reliably
About Us:
We are a Belgian Business Process Outsourcing company providing quality service in customer experience and business consultancy. We are looking for new members to join our multilingual team based in Valencia.
Living in Barcelona:
Barcelona is a beautiful beach city surrounded by coastal towns and mountains. It offers a unique experience of an international and diverse culture, delightful gastronomic experiences, and a dynamic and active urban life.
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