Technical Support Specialist in Barcelona
hace 1 semana
Blu Selection, a global leader in the BPO industry, is seeking a skilled Technical Support Specialist to join their team in Barcelona. This exciting opportunity offers a permanent contract with a 39-hour workweek, including a probation period of two months. You will be working in an international team on site in Poblenou, Barcelona, with access to language classes and a dynamic international environment.
About the RoleThe successful candidate will have native-level proficiency in German and a C1 level of English. They will be responsible for providing world-class service to clients' customers while working on projects for top prestigious brands. This includes identifying issues, providing effective solutions, recording customer data accurately in the CRM system, and offering ad-hoc support as required.
This role requires strong teamwork skills, dedication to collaborative success, and a drive for excellence and professionalism. Additionally, the ideal candidate should have excellent listening skills, proficient communication abilities, and a passion for intercultural communication and the expatriate lifestyle.
What We Offer- A competitive salary: €40,000 per year (estimated)
- A permanent contract with a 39-hour workweek
- Language classes
- An international environment with a dynamic team
- Activities every week
- Discounts on certain products, such as health insurance and technology
- Native-level proficiency in German
- C1 level of English
- Living in Barcelona
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- A valid Spanish work permit (required)
Please note that Blu Selection is committed to creating an inclusive and diverse work environment. All qualified applicants are encouraged to apply, regardless of their background or experience.
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