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Senior Contract Renewal Specialist
hace 2 meses
Nexthink: Leader in Digital Employee Experience
Salary Range: $120,000 - $180,000 per year.
Job Description:The Senior Contract Renewal Specialist will oversee the global contract renewal process for Nexthink. This role ensures timely and efficient renewals, compliance with company policies, and alignment with business objectives.
Key Responsibilities:- Develop and implement strategies for effective contract renewals.
- Maintain strong relationships with sales, post-sales, legal, and operational teams to ensure seamless renewal processes.
- Analyze key metrics and provide regular updates to senior management on renewal performance and opportunities for improvement.
Contract Lifecycle Management:
The Senior Contract Renewal Specialist will oversee the end-to-end contract renewal process, from review and negotiation to final execution. They will coordinate with internal stakeholders to ensure renewals comply with company policies, pricing strategies, and client requirements.
Stakeholder Collaboration:
This role involves aligning with Sales teams on customer health and developing strategies to retain and grow annual recurring revenue (ARR). The Senior Contract Renewal Specialist will collaborate with key internal teams to manage contract renewals effectively and serve as a liaison between clients and internal teams.
Contract Negotiations:
The Senior Contract Renewal Specialist will lead and manage negotiations for contract renewals, ensuring favorable terms for both Nexthink and clients. They will resolve disputes, renegotiate pricing or terms as necessary, and work to maintain strong client relationships.
Performance Tracking, Forecasting & Reporting:
This role involves forecasting and reporting on contract renewal progress, ensuring all deadlines are met. The Senior Contract Renewal Specialist will analyze key metrics and provide regular updates to senior management on renewal performance and opportunities for improvement.
