Customer Service Team Manager

hace 17 horas


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Marriott International A tiempo completo
Customer Service Team Manager

We are seeking a skilled and experienced Customer Service Team Manager to join our team at Marriott International. As a customer service team manager, you will be responsible for leading a team of customer service representatives and ensuring that exceptional service is delivered to our guests.

Your primary responsibilities will include supervising and coordinating the activities of your team, including responding to guest inquiries, resolving issues, and providing recommendations for improving service delivery.

You will also be responsible for analyzing data and metrics to identify areas for improvement and developing strategies to enhance guest satisfaction. Additionally, you will work closely with management to develop and implement training programs for your team.

This is an excellent opportunity to work with a global brand leader in luxury hospitality and deliver world-class service to our guests. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Salary: $55,000 - $70,000 per year



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