Airport Customer Service Representative

hace 5 días


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 A tiempo completo

Company Overview: Jet2.com is a leading airline and holiday company that offers its customers a unique blend of quality, value, and service. As a Passenger Service Agent, you will play a vital role in ensuring our customers have a smooth and enjoyable experience from check-in to departure.

Salary: The annual full-time salary for this role is €19,691, which is prorated for the months and hours worked with an annual pay review. In addition, you will receive payment for variables such as extra transportation costs, early mornings, weekends, and bank holidays depending on your scheduled shifts.

Job Description: As a Passenger Service Agent, you will provide a warm and friendly welcome to our customers as they arrive at the airport. Your responsibilities will include checking-in customers for their flights, issuing boarding passes, checking passports and travel documents, and assisting at the boarding gates to ensure our flights depart on time. You will also be responsible for representing our brand at all times with a friendly, professional approach, ensuring every customer feels like a VIP.

Required Skills and Qualifications: To be successful in this role, you will need excellent communication skills, fluency in both English and Spanish, and a passion for delivering fantastic customer service. While no previous experience is necessary, we are looking for individuals who are happy to work as part of a team and are flexible in terms of shift patterns.

Benefits: We offer our valued Ground Operations colleagues a range of benefits, including fully paid training, free uniform, life assurance scheme, 45 days' holiday entitlement per annum (including public holidays), and discounts on Jet2holidays and Jet2.com holidays and flights. Additionally, we offer a Recommend a Friend bonus scheme.



  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 A tiempo completo

    As an Airport Customer Service Representative with Jet2, you will play a vital role in delivering exceptional customer experiences at the airport. Your responsibilities will include greeting customers, providing outstanding service, and directing them to their transfer. You will work closely with internal and external stakeholders to ensure seamless customer...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 A tiempo completo

    Job Title: Customer Service Representative - Tenerife (South)Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Tenerife (South). As a key member of our airport team, you will be responsible for providing exceptional customer service to our passengers, ensuring their travel...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    Customer Service RepresentativeAt Grupo Crit, we're seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via telephone, email, and web interactions. Your technical expertise and problem-solving abilities will enable you to identify,...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hubstaff A tiempo completo

    Position Overview:We are seeking a skilled and multilingual professional to join our customer support team as a Multilingual Customer Service Representative.Responsibilities:Provide exceptional customer service through phone calls, resolving issues and offering product or service informationEfficiently understand and resolve customer inquiries with empathy...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Inpost España A tiempo completo

    Job SummaryAs a Customer Service Representative at Inpost España, you will be responsible for ensuring proper customer service, unifying criteria on the resolution of incidents and the achievement of procedures. Your role will involve active listening of ATC calls, monitoring response to customer emails, and ensuring the correct development of the ATC team...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Saveway Shoppers Mall Inc A tiempo completo

    Saveway Shoppers Mall Inc is seeking a highly skilled and experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, with excellent communication and interpersonal skills. The primary duties and responsibilities of this role include interacting with customers, providing a positive...

  • Airport Ambassador

    hace 2 días


    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 A tiempo completo

    About the RoleAs a valued member of our team, you will play a crucial part in delivering exceptional customer service to our clients at the airport. Your primary responsibility will be to greet and assist passengers, ensuring their experience is seamless and enjoyable.

  • Customer Service Manager

    hace 4 semanas


    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 A tiempo completo

    Job Description:At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers have a lovely holiday.We have a great opportunity for a Duty Manager to join our Ground Operations Team in Tenerife.Reporting to the Station Manager and Senior Duty Manager, the Duty Manager is responsible for:The day-to-day...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Inpost España A tiempo completo

    Job Description:As a Customer Service Representative - Process Monitoring, you will be responsible for ensuring proper customer service, unifying criteria on the resolution of incidents and the achievement of procedures.Key Responsibilities:Active listening of ATC calls, monitoring response to customer emails, ensuring the correct development of the ATC team...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hubstaff A tiempo completo

    Company Overview:We are a dynamic company that values innovation and passion. Our team is comprised of talented individuals who share a common goal: to provide exceptional customer support.Salary:$45,000 - $60,000 per year, depending on experienceJob Description:We are seeking a highly skilled Multilingual Customer Service Representative to join our team. As...

  • Airport Ambassador

    hace 4 semanas


    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 A tiempo completo

    As an Airport Ambassador, you will play a vital role in delivering exceptional customer service to our valued customers. You will be responsible for greeting and directing customers, providing them with a warm and welcoming experience.Key Responsibilities:Welcoming customers to the airport and providing them with information about their journeyDirecting...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    About the RoleAt Grupo Crit, we are seeking a highly skilled Technical Support Specialist - Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via various channels.


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Inpost España A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Inpost España. As a Process Monitoring Customer Care Specialist, you will be responsible for ensuring excellent customer service, unifying criteria on the resolution of incidents, and achieving procedures.Key ResponsibilitiesActive listening of ATC calls (Spain,...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Aire Ancient Baths A tiempo completo

    The Role:AIRE Ancient Baths is seeking a skilled Booking Agent to join our team in Tenerife.As a key member of our team, you will be responsible for providing exceptional customer service and managing booking reservations for all our facilities.Some of your key responsibilities will include:Delivering personalized customer service via email, chat, and/or...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Grupo Crit. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via telephone, email, and web-based platforms.ResponsibilitiesInteract with customers in a professional...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Aire Ancient Baths A tiempo completo

    The Role:We are seeking a skilled Booking Agent to join our team at Aire Ancient Baths in Tenerife.This role involves providing excellent customer service and managing booking reservations for all our facilities.Key Responsibilities:Personalized customer service via email, chat, and/or telephone on an international/national level.Managing individual and...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Aire Ancient Baths A tiempo completo

    About the Role:We are seeking a skilled Booking Agent to join our team at AIRE Ancient Baths. As a key member of our team, you will be responsible for providing exceptional customer service and managing booking reservations for our facilities.Key Responsibilities:Offer personalized customer service via email, chat, and/or telephone to clients on an...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Expogen A tiempo completo

    At Exponent General Services, Inc., we are looking for a skilled and experienced Delivery Partner to join our team. As a key member of our operations team, you will be responsible for ensuring timely and efficient delivery of packages to our customers.About the RoleThis is a full-time position that requires a strong work ethic and attention to detail. The...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Jet2 And Jet2Holidays A tiempo completo

    Role OverviewWe are seeking a highly organized and detail-oriented Airport Operations Coordinator to join our team at Jet2 And Jet2Holidays. As a key member of our Ground Operations team, you will be responsible for ensuring the smooth operation of our aircraft turnaround, working closely with various teams to achieve this goal.Key ResponsibilitiesSupervise...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España domestiko A tiempo completo

    Job SummaryWe are seeking a skilled and experienced Customer Service Specialist to join our team at domestiko. As a key member of our helpdesk team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesInteract with customers via telephone, email, and the web to resolve...