Customer Service Specialist
hace 3 días
Job Summary
We are seeking a skilled and experienced Customer Service Specialist to join our team at domestiko. As a key member of our helpdesk team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.
Key Responsibilities
- Interact with customers via telephone, email, and the web to resolve technical issues and provide support.
- Identify, evaluate, and prioritize customer problems and complaints, analyzing each issue to determine the best course of action.
- Analyze customer problems and formulate plans of resolution, working closely with internal teams to ensure timely and effective support.
- Collaborate with departmental staff to promote, develop, and maintain strong customer service values, ensuring a positive experience for all customers.
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