Customer Service Representative
hace 2 días
We are seeking a highly motivated and customer-focused Passenger Service Agent to join our team at Jet2. As a Passenger Service Agent, you will play a vital role in ensuring our customers have a smooth and safe journey through the airport.
Key Responsibilities:- Provide a warm and friendly welcome to our customers as they arrive at the airport.
- Check-in customers for their flights, issuing boarding passes, checking passports and travel documents.
- Follow the necessary safety and security procedures.
- Assist at the boarding gates to ensure our flights depart on time.
- Represent our brand at all times with a friendly, professional approach, ensuring every customer feels like a VIP.
- An initial 20 hour per week permanent intermittent contract, which may be increased to a maximum of 40 hours per week during the season.
- A range of benefits, including annual full-time salary, paid training, free uniform, life assurance scheme, and 45 days holiday entitlement per annum.
- Discounts on Jet2holidays and holidays.
- A Recommend a Friend bonus scheme.
- Excellent communication skills, being fluent in both English and Spanish.
- No previous experience is necessary, but a passion for customer service and a love of working as part of a team is essential.
We are looking for someone who is flexible and able to work a variety of shifts, including early mornings, weekends, and Bank holidays. If you have what it takes to join our fantastic team, we look forward to receiving your application and welcoming you onboard.
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