Strategic Customer Growth Manager
hace 24 horas
About Infloww
Our VisionInfloww is a pioneering company that addresses the untapped potential of spicy creators. Founded with a clear purpose, we aim to elevate the industry through innovative solutions. Our journey began with the development of the Infloww CRM, a platform tailored for OnlyFans creators.
The RoleWe are seeking an experienced Senior Customer Success Manager to join our team. As a trusted advisor, you will guide our largest and most strategic customers through their entire journey, from onboarding and adoption to retention and advocacy. Your primary focus will be ensuring maximum value realization from our platform, helping clients bring more OnlyFans creators on board, and acting as a liaison between customers and product development teams.
Key Responsibilities- Relationship Management: Develop and maintain strong relationships with key customers, understanding their business goals and providing tailored solutions to meet their needs.
- Customer Journey Management: Oversee the entire customer lifecycle, ensuring a seamless and positive experience. Train and educate clients on new features, enabling them to fully utilize our platform's capabilities.
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