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Customer Experience Specialist
hace 1 semana
About Carrier
">We're shaping the future of HVAC and refrigeration at Carrier, a leading global provider of innovative solutions. Our purpose is to deliver groundbreaking systems and services that help homes, buildings, and shipping become safer, smarter, and more sustainable.
Our dynamic sales teams work closely with customers to understand their needs and provide them with our robust portfolio of best-in-class products and services. We're committed to exceeding customer expectations by anticipating industry trends and masterfully revolutionizing them.
Job Overview
">We're seeking an experienced Customer Experience Specialist to join our team. As a key member of our organization, you'll play a crucial role in ensuring exceptional customer satisfaction and building long-lasting relationships with our valued clients.
In this exciting role, you'll be responsible for:
">- Providing top-notch customer service through proactive communication, issue resolution, and effective problem-solving
- Collaborating with cross-functional teams to develop and implement tailored solutions that meet customer needs
- Analyzing customer feedback to identify areas for improvement and drive business growth
Requirements
">To succeed in this role, you'll need:
- A bachelor's degree in a related field or equivalent experience
- Excellent communication, interpersonal, and problem-solving skills
- Strong analytical and technical abilities
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks
- Familiarity with customer relationship management (CRM) software and technology platforms
What We Offer
">We're proud to offer a competitive salary of $65,000 - $85,000 per year, depending on location and experience. In addition to your base salary, you'll also enjoy:
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous 401(k) matching program and employee stock purchase plan
- Paid time off and holidays
- Opportunities for professional growth and development
- Collaborative and supportive work environment
How to Apply
">If you're a motivated and results-driven professional looking for a challenging and rewarding opportunity, please submit your application today. Don't miss out on this chance to join a dynamic team and make a lasting impact in the HVAC and refrigeration industry