Sales Account Manager

hace 3 semanas


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Company Overview

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Teleperformance is a global leader in customer experience management, providing innovative solutions to help businesses succeed. With over 420,000 employees worldwide, we operate in 88 countries and serve all major business sectors across continents.

About the Role

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We are seeking a highly skilled Sales Account Manager to join our team in Barcelona, Spain. As a Sales Account Manager, you will be responsible for promoting and selling our service to potential customers, creating and maintaining a database of customers, and consolidating existing relationships while building new ones.

Responsibilities:

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  • ">
  • Make outbound customer calls to promote and sell our service;">
  • Create, maintain, and update a database of customers with complete information;">
  • Consolidate existing customer base while building new customer base;">
  • Record outbound call history and customers' response in detail;">
  • Ensure customer follow-up at all times;">
  • Monitor competitors' products or services and create selling strategies for own products or services;">
  • Handle customer needs and requirements;">
  • Respond to customer inquiries and resolve them effectively;">

Requirements:

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We are looking for candidates who possess the following skills and qualifications:

  • ">
  • Native level of Italian with fluent English;">
  • Previous sales experience;">
  • Experience with CRM systems;">
  • Strong written and oral business communication skills;">
  • Comfortable working in a goal-driven environment and attaining goals as part of a broader team;">
  • Excellent communication and presentation skills, both written and verbal;">
  • Goal-oriented, self-motivated individual who is confident, competitive, tenacious, and proactive;">
  • Able to work independently but within a team environment;">
  • Strong business acumen with the ability to evaluate multiple business models;">
  • Customer-driven and focused on providing an exemplary customer experience;">

Benefits:

">

We offer a range of benefits to support your career growth and well-being:

  • ">
  • Full-time position from Monday to Friday, 39 hours/week;">
  • Hybrid working model in Barcelona;">
  • Salary: €21,080 gross/year + up to €3,720 gross/year in bonus;">
  • Referral Program: Bring a friend and receive a referral fee (up to €2,000 depending on the language/project);">
  • Intense specific sales training;">
  • A permanent presence of coaches who will facilitate your personal and professional development;">
  • Established career path to grow within the project;">
  • Continuous training and certifications within Google products;">
  • Bi-weekly, monthly, or quarterly contests;">
  • Employment with the world's largest provider of contact center services;">
  • Excellent work environment, great colleagues, social arrangements, and personal development;">
  • Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team;">
  • Office location surrounded by the sea (World Trade Center, Barcelona, Spain).">

Estimated Salary Range:

">

The estimated salary range for this role is between €21,080 - €24,800 per year, depending on experience and performance.


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