Customer Success Advocate
hace 15 horas
About Us
RavenPack is a pioneer in AI-powered financial solutions. Our 20 years of expertise has empowered clients, including top hedge funds and banks, to enhance returns and reduce risk by integrating public information into their models.
We're now launching a new suite of GenAI services for financial professionals, designed to transform decision-making through cutting-edge AI and innovative data sets.
As an Account Manager at RavenPack, you will play a critical role in nurturing and expanding our relationships with key clients. Your primary goal is to support and enhance our clients' experience by understanding their needs and ensuring they fully leverage our products and services.
The ideal candidate will have:
- A proven track record in Account Management, preferably in SaaS or Fintech.
- Excellent communication and relationship-building skills.
- Proficiency in CRM tools like Salesforce and knowledge of customer success best practices.
- Strong analytical skills to assess client needs and recommend tailored solutions.
We offer a competitive salary: **€60,000 - €80,000** per year, depending on experience. Additionally, we provide a free company shuttle bus from Malaga, Fuengirola, la Riviera, and Estepona, as well as continuous learning and development support.
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