Technical Support Professional
hace 1 mes
About Raven Pack
Raven Pack is a leading Alternative Data analytics provider that empowers financial professionals with speed and accuracy in analyzing large amounts of unstructured content. Financial institutions rely on Raven Pack to enhance returns, reduce risk, and increase efficiency by incorporating public information into their models or workflows.
Job Summary
We are seeking a highly skilled Senior Technical Customer Support Specialist to join our Customer Success team in Marbella. As a member of our team, you will collaborate with the Sales and Customer Support teams to support a global client base consisting of top banks and hedge funds.
Key Responsibilities
- Develop a thorough understanding of our API products and service offerings to support both new trials and existing clients.
- Write Python scripts to enhance and troubleshoot customer interactions in connecting, retrieving, and managing data with the Raven Pack API.
- Create scripts that mirror typical client workflows to improve onboarding and debugging efficiency.
- Provide technical guidance to customers using tools such as Python, Jupyter notebooks, and SQL.
- Resolve technical issues in a timely manner using available resources within the company.
Requirements
- Demonstrated expertise in writing Python code to efficiently develop solutions to complex problems.
- Proficiency in working with development frameworks like Jupyter Notebooks and Streamlit.
- Experience with Python-specific tooling and concepts like Pydantic & Poetry.
- Proven ability to investigate and provide thorough yet concise answers to clients' intricate questions, showcasing a strong problem-solving aptitude.
- Excellent verbal and written communication skills, adept at conveying technical concepts clearly and effectively to clients.
- Natural aptitude for troubleshooting, coupled with prior experience in collaborating across different teams to resolve technical issues efficiently.
What's in it for you
- International Culture: With headquarters in Marbella, Spain, and presence in New York and London, Raven Pack takes pride in being a truly diverse global organization.
- Competitive Salary: In Raven Pack, we believe that your time and experience need to be fairly rewarded.
- Free Company shuttle bus from Malaga, Fuengirola, La Riviera, and Estepona.
- Continuous learning: We provide the support needed to grow within the team.
- Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.
- We are an equal-opportunity employer and value diversity at our company.
-
Technical Support Specialist
hace 1 semana
Marbella, Málaga, España Ravenpack A tiempo completoRavenPack is a leading provider of Alternative Data analytics for financial services. We help professionals rely on our speed and accuracy in analyzing large amounts of unstructured content.Our clients include the most successful hedge funds, banks, and asset managers in the world.About UsWe are looking for a highly skilled Technical Support Specialist to...
-
Customer Support Ambassador
hace 1 semana
Marbella, Málaga, España Ravenpack A tiempo completoAbout Us at RavenPack: As a leading big data analytics provider for financial services, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our expertise spans 20 years, with a strong presence in the finance industry. Join Our Customer Success Team: We are seeking...
-
Financial Analyst Professional
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoJob DescriptionRavenPack is looking for a Freelance Business Analyst to join our Finance Department in Marbella. The ideal candidate will have at least 5 years of experience analyzing financial data, building and analyzing dashboards, and leveraging data analytics techniques.The successful candidate will provide end-user support/training, document delivery...
-
Customer Support Ambassador
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsRaven Pack is a leading provider of generative AI tools for the finance industry, empowering clients to enhance returns and reduce risk. With 20 years of experience in big data analytics, we've established ourselves as a global leader in data analytics for financial services.Our mission is to transform financial decision-making through cutting-edge...
-
Chief Technical Director
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout Us: RavenPack is at the forefront of developing cutting-edge generative AI tools for the finance industry. With 20 years of experience as a leading big data analytics provider, we empower clients to enhance returns, reduce risk, and increase efficiency. Our new suite of GenAI and SaaS services is designed specifically for financial professionals....
-
Multilingual Administrative and Accounting Professional
hace 4 semanas
Marbella, Málaga, España Recruit4Work Sl A tiempo completoReputable law firm in Marbella seeks an administrative and accounting expert to support their operations. The ideal candidate will be proficient in Spanish, Dutch, and English, with excellent organisational skills.About the RoleThis is a dynamic and challenging position that involves general administrative tasks, client reception, and assistance to the legal...
-
Data Support Specialist
hace 7 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading provider of Alternative Data analytics for financial services, renowned for speed and accuracy in analyzing large amounts of unstructured content. Financial professionals rely on our products to enhance returns, reduce risk, and increase efficiency by incorporating the effects of public information in their models or...
-
Technical Solutions Expert
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPack, a leading Alternative Data analytics provider for financial services, we are looking for a Technical Solutions Expert to join our Customer Success team in Marbella. Our clients include the most successful hedge funds, banks, and asset managers in the world who rely on our speed and accuracy in analyzing large amounts of unstructured...
-
Customer Support Specialist: API Product Expert
hace 4 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout Raven PackRaven Pack is a leading provider of Alternative Data analytics solutions for the financial services industry. Our clients rely on us for speed and accuracy in analyzing large amounts of unstructured content. We enable clients to enhance returns, reduce risk, and increase efficiency by incorporating public information into their models or...
-
Business Development Specialist
hace 1 mes
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading provider of Alternative Data analytics solutions for the financial services industry. Our clients rely on our speed and accuracy in analyzing large amounts of unstructured content. By systematically incorporating the effects of public information into their models or workflows, clients can enhance returns, reduce risk,...
-
Marbella, Málaga, España Recruit4Work Sl A tiempo completoCompany Overview: Our client, a reputable law firm based in Marbella, offers comprehensive legal services to a diverse clientele. They strive to provide exceptional service and are seeking an experienced administrative professional to support their operations.Estimated Salary: €45,000 - €55,000 per annumJob Description:About the Role: As an...
-
Financial Services Support Associate
hace 1 semana
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsWe're at the forefront of developing innovative AI solutions for the finance industry. With 20 years of experience as a leading big data analytics provider, we empower clients to enhance returns and efficiency by integrating public information into their models and workflows. Building on this expertise, we're launching a new suite of Gen AI services...
-
Professional Canine Specialist
hace 3 días
Marbella, Málaga, España Active Canine A tiempo completoCompany OverviewWe are a fast-growing, globally expanding canine services company that offers a range of dog training and behavioral solutions. Our mission is to help create lasting bonds between owners and their dogs.SalaryThe salary for this position ranges from €1,700.00 to €3,500.00 per month, depending on experience and qualifications.Job...
-
Luxury Property Sales Professional
hace 1 mes
Marbella, Málaga, España Jobfinder Spain A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Sales Agent to join our team at Jobfinder Spain. As a Sales Agent, you will be responsible for showcasing your ability to identify and negotiate high-value listings while cultivating and nurturing client relationships to drive sales toward successful completion.About the RoleIn this contracted...
-
Residential Property Sales Professional
hace 1 mes
Marbella, Málaga, España JobFinder Spain A tiempo completoAbout the RoleJobFinder Spain, a leading real estate company in Marbella, is seeking an experienced Residential Property Sales Professional to join their team. This exciting opportunity offers a unique blend of autonomy and support, making it an ideal choice for individuals looking to succeed in the competitive world of real estate.The successful candidate...
-
Marbella, Málaga, España Recruit4Work Sl A tiempo completoKey ResponsibilitiesOur customer, a reputable law firm in Marbella, is seeking a highly skilled administrative and accounting professional to join their team. The ideal candidate will be proficient in Spanish, Dutch, and English, and will thrive in a fast-paced environment.Welcoming and assisting clients in a professional manner.Providing administrative...
-
Environmental Sustainability Professional
hace 5 días
Marbella, Málaga, España Edp Energias De Portugal S.A. A tiempo completoAt EDP Energias De Portugal S.A., we are committed to harnessing the power of renewable energy while ensuring a positive impact on the environment.Company OverviewWe are a global leader in the renewable energy sector, with a strong presence in 28 markets worldwide. Our mission is to deliver exceptional performance and contribute to a sustainable future.Job...
-
Technical Onboarding Coordinator
hace 4 semanas
Marbella, Málaga, España Recruiter4You A tiempo completoWe deliver a premium service, working closely with businesses and candidates alike, acting as a strategic HR Partner, offering advisory support and matching the ideal candidate with the optimal job opportunity. Our client, a rapidly growing Consulting and Advisory firm specializing in the iGaming industry, is seeking a Technical Onboarding Coordinator with...
-
Software Engineering Professional
hace 1 semana
Marbella, Málaga, España Recooty A tiempo completoBased in the beautiful Marbella, Recooty is looking for a talented Software Engineering Professional with a focus on User Interface expertise to join their ranks. In return, they offer a great salary and an exceptional opportunity for a fantastic lifestyle. Besides a super fun office, you will receive the following benefits: • Relocation assistance to...
-
Senior Frontend Technical Director
hace 4 semanas
Marbella, Málaga, España Valsea It A tiempo completoValsea Technologies, a global technical consultancy, is seeking a highly experienced Senior Frontend Technical Director to lead the technical direction of their team. The successful candidate will have a proven track record of delivering Node.js applications and a deep understanding of the iGaming space.About Valsea TechnologiesValsea Technologies...